We spent a lot of money on what we thought was going to be a beautiful room with clean space and a beautiful heated pool. What a dissappointment. Driving in the place is beautiful. The landscaping is wonderful, the pool looked nice. We got to our room to check in and they were still cleaning (or what they called cleaning). We decided to hit the pool and let them finish. FREEZING what the word for it. The sign said heated, but the temp was at least 70 degrees and the water was so cold that my kids jumped in and got right back out with blue lips and chattering teeth. The area around the pool seemed nice from a distance, but was dirty, the chairs were not clean and the bathrooms were awful. Once we got into our room, we opened the door and were smacked in the face with an awful smell. Somewhere between smoke and stale water. We opened all the doors and let the place air out as well as we had a air freshner from the car that we put in the air vent to help the smell. The floors were dirty, the bathtubs were stained and dirty, We were short towels and there were still dishes in the dishwasher. We left for the evening with all the windows open and went to dinner hoping the smell would be better when we returned. When we returned the smell was not better. We left the windows open a little throughout the night so we could get some sleep. When we awoke the next morning we were all anxious to pack and head out of the hotel as all of our allergies were kicked into high gear from whatever the smell was and the open windows did not help much. I was extremely disappointed with the price that we paid and the lack of cleanliness in this hotel. I would not reccommend this place to anyone.
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- Also Known As:
- Mystic Dunes Resort & Golf Club Hotel Celebration
- Mystic Dunes Resort And Golf Club
- Mystic Dunes Hotel
- Mystic Dunes Golf Resort
- Wyndham Palms Resort
- Mystic Dunes Orlando