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“Not worth the wait”

Boat House Tiki Bar & Grill - Cape Coral
Ranked #47 of 407 Restaurants in Cape Coral
Certificate of Excellence
Price range: US$ 8 - US$ 20
Cuisines: Caribbean, Seafood, Fusion
More restaurant details
Restaurant details
Dining options: After-hours, Breakfast
Description: This open air multi-level tiki bar is situated on the river with a private beach and fuel dock for your convenience. Locals show up for the two bars and live music twice a day every day, you’re going to experience a lively, energetic crowd that enjoys relaxing and indulging with great company on the water. Hungry? Take a bite into The Boat House Burger, or mix it up with the Cuban, Mahi Sandwich, or Turkey Panini. You can rest assured that fish served here is always fresh and local, caught off the coast of Florida or the Gulf of Mexico. Boat House Tiki Bar & Grill is always looking for new faces so pull up a barstool or stretch your legs out on the spacious patio while the good times flow. Cheers!
Reviewed 4 weeks ago

Our experience might have been better if the two hostesses had not made a sarcastic remark about us standing there waiting on our table. So our family of 10 moved on to the bar which was already congested. The bar tender was very accommodating & nice, as was our waitress. But the mood had been set by the rude hostesses. Our food was far from even mediocre. Wouldn't go for food again but would go for the atmosphere of the beach setting and drinks.

Date of visit: March 2021
Thank Pattyhof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda R, General Manager at Boat House Tiki Bar & Grill - Cape Coral, responded to this reviewResponded 4 weeks ago

Thank you for bringing this to our attention. We can assure you we have passed this information onto our management team and will address it with them. We would like to hear more about your experience so we can have a better understanding of what happened. Please email us at guestservices@krgdining.com to further discuss. We appreciate your feedback and we hope to hear from you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1 - 5 of 557 reviews

Reviewed 1 April 2021 via mobile

Told us 45-60 minute wait. Ended up being 90 minutes and the hostess was snippy with me. Never again...

Date of visit: April 2021
Thank collinl864
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2021 via mobile

Went for dinner here, while the ambiance was nice and it was beautiful, the food was pretty bad. Almost everyone had cold food. I got the grouper bites and they were lukewarm at best.

Date of visit: March 2021
Thank momkassi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda R, General Manager at Boat House Tiki Bar & Grill - Cape Coral, responded to this reviewResponded 29 March 2021

Thank you for taking the time to tell us about your experience. We sincerely apologize your meal wasn't to your liking. Food quality is very important to us and we'd never want our guests to feel their meal wasn't worth the value. Your input is the best way for us to improve and we would love to learn more about your recent visit. Please email us at guestservices@krgdining.com to further discuss. We appreciate your feedback and we hope to hear from you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2021

We are renting a high end home just down the road from the boat House. Invited some friends who live in Fort Myers to join us for lunch at the Boat House since it’s just down the road from where we are staying for the next month.

Mind you, we are all in our 60”s, low keyed, down to earth folks ... our friend and my husband ordered a drink from the bar since we had to wait for our table. The female bartender said she could only serve them 1 drink each since we were not in her line of site ..; my female friend and I were standing a little way away from the bar because honestly we had no where else to stand the bartender replied, well where are they? How am I suppose to know you are with someone!” Really, we are not in our 20”s ordering drinks for minors for heaven’s sake. Even the lady customer next to our friend and my husband, remarked ... Wow, I cannot believe she treated you that way!” Well, we did get our drinks and later I thought since she was so abrasive and rude, I thought management might like to know. So We asked our very accommodating and polite waitress, can we speak to a manager. The manager came to the table and we explained the female bartender treatment and boy were we wrong, she basically defended her treatment stating she was just following their rules and she was just doing her job. So, here it is folks at the end of the day. ... be aware if you visit the Boat House in Cape Coral, Florida you may encounter rudeness from the staff and it’s apparently totally justified by management. Won’t be back and even though we were looking to purchase property by the Yacht Club might be a good investment, this experience was enough to change our minds. I do not want guests or renters of our property subject to the same treatment so we will not be purchasing property in this area. On to Cape Harbour .... Thanks for an embarrassing and uncalled for experience Boat House!!

Date of visit: March 2021
    • Value
    • Service
    • Food
Thank Curious824284
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leah B, General Manager at Boat House Tiki Bar & Grill - Cape Coral, responded to this reviewResponded 24 March 2021

Thank you for taking the time to tell us about your visit. We sincerely apologize for the way our staff handled the situation. We can assure you we will address this with our management team and staff members to ensure service is polite and professional moving forward.

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Reviewed 9 March 2021

We always go to the Boat House weekly when we are in Cape Coral. Boy do they know how to do blackened shrimp and grits.

Date of visit: March 2021
    • Value
    • Service
    • Food
Thank robert b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtney H, Owner at Boat House Tiki Bar & Grill - Cape Coral, responded to this reviewResponded 14 March 2021

Robert, we love seeing you each time you visit Cape Coral! We'll be sure to get some hot and fresh blackened shrimp and grits ready for your next tour. See you then!

All the best,
The Boat House Team

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