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“Great service and great food !!!!”

Zizzi - Leeds Birstall
Ranked #1 of 26 Restaurants in Birstall
Certificate of Excellence
Price range: US$ 11 - US$ 26
Restaurant details
Reviewed 6 April 2018 via mobile

We went to Zizzis on 02/04/2018. The service was great. The food was excellent. And the staff were friendly and polite. I would definetly recommend the restaurant.

Thank Vaidas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (469)
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70 - 74 of 469 reviews

Reviewed 5 April 2018

Zizzi at Birstall is a good restaurant, however, several improvements must be made in order for this restaurant to achieve even 4*, let alone 5* standard.

The good points:
- The food was very well cooked and tasted lovely
- Lovely interior decor
- Good menu choice
- The food came quickly

However, the most notable bad points, which must be addressed are:
- There was no front of house to greet us and show us to our table. Instead, a waiter, after about 5 minutes of looking at us begrudgingly took us to our table, and yes I did notice him rolling his eyes about doing so.
- If your restaurant is going to have an open kitchen, you can't have your sous-chef having a loud argument with your head-chef for the entire restaurant to hear.
- Equally, you can't have your head-chef singing obnoxiously loudly
- The service was extremely slow
- The disabled button on the doors is broken, while this didn't affect us it may be worth noting for diners that this will affect.
- Small portion sizes

    • Value
    • Service
    • Food
1  Thank Tom P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2018

We visited Zizzi in Birstall on saturday lunchtime (12.15 pm arrival), the restaurant was not full but a continious flow of diners coming from the door, we ordered from the amico menu as I had a voucher for 3 courses at £15.95, orders was taking promptly and within minutes our drinks and starters arrived, so far so good then the waitress cleared the starters and then ... nothing for 50 minutes! the waitress did not realise we were still waiting and we could not grab anybody attention as the staff seem too busy.. she then noticed and went to the chefs to check where our orders were.. the chef could not find the checks (open kitchen is such a eye opener) so the manager came over to apologise and said our main courses will be a couple of minutes.. ten minutes later still no food and nobody came over to offer us a drink for the long wait so we decided to walk out ! First time ever, pity as I often go to Zizzi restaurants but this was appealing service!

1  Thank ericgleeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2018 via mobile

Went for family birthday having been to Zizzi’s in Harrogate and loved it. This one is much better, better atmosphere, wider menu selection and great service

Thank Backwheel5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2018 via mobile

Not enough staff to cope with the number of customers & whilst I don’t want to be rushed the service was appalling & at no time did anyone check everything was ok or to refill our drinks. Food was ok however.

Thank Anne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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