My daughter plays travel softball and we have stayed in many hotels. This was by far the worst experience ever! Upon check in hey "gave away" our double room we had reserved die to another guest stayed over. Their attempt to make it right was to offer us a comped night and put us in a single bed room with a blow up mattress. The only reason we agreed was because there was literally no reasonably priced hotels available within a 45 min drive. After offering us one night comp they did not honor the initial price. They over charged us and then deactivated our room key an attempt to force us to sign a new receipt that showed higher charges then the initial receipt we signed. I have never been to a hotel with such horrible customer service. My husband even spoke to the GM who was more concerned with losing out on $20 rather then that the employees deactivated our room key until we would agree to sign a new receipt with higher charges. Please take my advice and DO NOT stay here you will be miserable your whole trip!
- Official Description (provided by the hotel):
- WoodSpring Suites Panama City is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every room. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Extended stay hotels are different in amenities from traditional hotels. - Daily housekeeping included in nightly rate. - Private bathroom in each suite (ADA and ADA w/ Roll-In shower available) - Guests can book by the night. Weekly and extended stay rates also available. - Pet-friendly ... more less
- Reservation Options:
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- Also Known As:
- Value Place Hotel Callaway