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“Best Value for the Money” 5 of 5 bubbles
Review of Holiday Inn Express Bonita Springs

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Holiday Inn Express Bonita Springs
Ranked #11 of 15 Hotels in Bonita Springs
Toronto, Canada
1 review
“Best Value for the Money”
5 of 5 bubbles Reviewed 6 March 2012

We have visited this Holiday Inn Express for extended stays a number of times, and have always had a great time. The location for us is great, a short distance from the wonderful beaches, around the corner from the Imperial River (a paddlers dream). It's a short walk to Publix and CVS and close to shopping centres and restaurants as well as an easy drive to either Ft. Myers or Naples. The Hotel is clean and the beds are very comfortable. The decor could use some upgrading, but nothing that detracted from our stay. The elevator gets busy at breakfast time, but it was never that full that I had to let it pass. The staff really make the difference. I find them to be helpful, friendly, and most accommodating. The pool is clean and the water is always warm and inviting. Breakfast is adequate and satisfactory, with a good selection. At times it gets busy, but tables always become available after a few moments. I would certainly recommend this hotel to my friends, and would stay here again. I think they offer great value for the money.

Room Tip: West side rooms have a great view of the sunset skies
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kayakcruiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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221 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Atlanta, Georgia
1 review
5 of 5 bubbles Reviewed 29 February 2012

The staff was friendly and accommodating. The room and hotel areas were clean and well maintained. The hotel is conveniently located to the beach and restaurants.We will definitely stay at the Holiday Express Bonita Springs again.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank C C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Naples, Florida, United States
1 review
4 of 5 bubbles Reviewed 29 February 2012

Visiting Bonita Springs was a great weekend. We live in Naples, so we were not really going far. Just something different. We stayed at the Holida Inn Express, rates were fair, the bed was very comfortable and our room was very clean. After the first night room service delivered extra towels as requested when we left for the day. Thanks.

  • Stayed February 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Samborski_Studios
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bonita Springs, Florida
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 29 February 2012

As a television producer who spends 75% of my time on the road, I can honestly
say that this hotel receives an excellent rating ! Making this hotel my home for three months, their entire family of employees are the friendliest and most professional of any hotel I've experienced. General Manager Poala Miller is an impeccably talented manager. I've been to five star hotels that don't have a manager of her quality!
Bottom line, I give this hotel a "Ten Outa' Ten" rating, I've sent friends ,family members and clients to stay at The Holiday Inn Bonita Springs and will continue to do so.
They're The Best !

Room Tip: Any rooms are great.
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  • Stayed December 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mike s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tolbertmi, General Manager at Holiday Inn Express Bonita Springs, responded to this review, 5 March 2012
Dear Mike,

Thank you so much for the wonderful comments about our staff and property. We take great pride in the service that we deliver, and we appreciate the referrals. I am glad that you were able to feel "at home" when you stayed with us, I also want to wish you the best as a new resident of Southwest Florida.
I will make sure to share your comments with my staff, and hope to see you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Harrison, Michigan
Level Contributor
367 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
1 of 5 bubbles Reviewed 26 February 2012

We will never return here. We stayed three nights. Worst Holiday Inn Express we have ever encountered. The best thing about this hotel, was the wonderful young man who checked us in and was there two evenings. We never heard so many guests grumbling at one time. The rooms were clean, but there was a definite lack of furniture in them. They couldn't spend one extra nickel on their guests. The coffee was never full. The elevator was a huge backup problem. The breakfast hostess never smiled for three days and really didn't care about any of the guests or whether the food and beverages were refilled or not. The pancake machine did not work. There was no hot water for drinking. The water cooler did not work. There were not enough tables for the breakfast room. If you are traveling with a handicapped person, don't stay here. When we checked in we had to sign a form that we didn't have any pets with us. 5 minutes later, we were out front and somebody brought their 2 dogs out to relieve themselves. The next night we ran into these people and found out the dogs were pit bulls. The last day we were there, the people had the dogs out again. I told the woman at the front desk when we checked out that we weren't happy and all she offered was sorry. She also told me that dogs are allowed on the first floor only. I had to use the ironing board, so we would have a place to set our luggage. The toilet paper was never refilled and we were down to about ten sheets when we left. The first thing we did after check out was to find someplace else to stay next time. The proprietors of this hotel should be ashamed and embarrassed. We stayed at 7 different hotels on this trip and this was, by far, the worst. The price was outrageous!

Room Tip: To choose a good room, go elsewhere. There is a Hampton Inn next door.
See more room tips
  • Stayed February 2012, travelled with friends
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank loonqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tolbertmi, General Manager at Holiday Inn Express Bonita Springs, responded to this review, 27 February 2012
Dear Guest,

Thank you for your constructive criticism regarding our property. I would like to extend a sincere apology for the issues you faced during your stay with us. It is our goal to always surpass our guests’ expectations with each visit. We disappointed you, and we are disappointed in ourselves in hearing about your experience.
We are a pet friendly hotel and ask that our guests traveling with pets inform us upon check in that they have a pet with them, and less than 50 pounds, we always do our best to assign guests traveling with pets to our pet friendly guest rooms located on the first floor.
I'm disappointed to learn that we missed our goal of total guest satisfaction. Please be assured that we are addressing the issues you raised.
We would appreciate a second chance the next time you are in the Bonita Springs Area.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Bonita Springs

Property: Holiday Inn Express Bonita Springs
Address: 27891 Crown Lake Blvd, Bonita Springs, FL 34135-4200
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Bonita Springs
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 15 Hotels in Bonita Springs
Price range (per night): ₹ 6,389 - ₹ 16,819
Hotel Class:2.5 star — Holiday Inn Express Bonita Springs 2.5*
Number of rooms: 108
Official Description (provided by the hotel):
Discover all that Bonita Springs has to offer at the convenient, comfortable Holiday Inn Express Hotel and Suites. You are at the heart of everything, shopping, dining, beaches, entertainment and the arts. You are within easy driving distance to downtown Naples, Fort Myers Beach and the Coconut Point Mall. A great vacation destination! Known for its lovely warm weather and year round pleasant climate, visitors to Bonita Springs will enjoy nearby golfing, boating, fishing, nature preserves, shopping and numerous restaurants. Lots of Florida attractions! This Southwest Florida hotel is close to Barefoot Beach, Sanibel Island, Lovers Key, The Corkscrew Sanctuary and the Spring Training homes for the Boston Red Sox and Minnesota Twins. The ultimate location! Getting there has to be fast and convenient too. Only 20 miles from the Southwest Florida International Airport (RSW) you ll spend less time in traffic and more time doing what you came to Bonita Springs to do. And there is easy access to I-75 and US-41 Tamiami Trail. The Holiday Inn Express has a heated outdoor swimming pool and offers a complimentary Express Start breakfast including our famous hot Cinnamon buns. Great value, great location and friendly service...Stay Smart, we've got it all! ... more   less 
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Also Known As:
Holiday Inn Express Bonita Springs Hotel Bonita Springs
Holiday Inn Bonita Springs
Bonita Springs Holiday Inn

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