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Boca Raton Plaza Hotel and Suites
Ranked #11 of 27 Hotels in Boca Raton
Certificate of Excellence
Reviewed 3 weeks ago

My reservation at the hotel my colleagues were staying at got messed up - I was in the lobby of the other hotel after flying in from 3 hours away being told that they were all booked up and having no plan for accommodations. The staff at the Boca Raton Plaza Hotel were so helpful - they got me a room and got me taken care of right away and made an awful day a lot better. The staff was incredibly accommodating the entire time I was there actually - I would give the customer service 5 stars! I did have an issue with the AC making a lot of noise my first night but they got someone in to fix it right away - the only downside to this hotel is that it is on a busy road so if you have a room near the front of the hotel, it can be a little noisy. As far as the hotel and staff itself - everything was great!

Stayed: November 2017, travelled on business
Review collected in partnership with this hotel
1  Thank dlb955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danielle R, Front Office Manager at Boca Raton Plaza Hotel and Suites, responded to this reviewResponded 2 weeks ago

Thank you for staying with us and for taking the time to provide us with your experience at our property. Reviews like yours are what we love to read and we greatly appreciate all your kind comments about our hotel. I am so happy that our staff was able to help accommodate you! We hope to welcome you back again soon.

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8 - 12 of 961 reviews

Reviewed 3 weeks ago via mobile

Stayed here for one night. Room was comfortable but carpet was damp by the refrigerator (guessed it was leaking) which led us to wear shoes in the room.

Hotel is close to a grocery store but restaurants (other than that in the hotel) are a short drive away.

Stayed: November 2017, travelled with family
1  Thank Kayakgirly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BlairMcc, Manager at Boca Raton Plaza Hotel and Suites, responded to this reviewResponded 3 weeks ago

Thank you for staying with us! We strive to meet or exceed the expectations of our guests always, with that being said I do apologize for the damp carpet in your room and the need for wearing shoes at all times. We would have liked the opportunity to correct the situation with the carpet while you were a guest with us. We do hope that this did not deter from the rest of your vacation and would like also that you consider staying with us in the future and allow us to make that stay more comfortable.

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Reviewed 3 weeks ago

Boca Plaza staff were all awesome, took great care of us. I was with my 84 year old mom and 88 year old aunt. Leah and Danielle were super helpful at the front desk as were all we spoke with. John at the bar and Jake, the chef were great. Randi, a waitress and the Tiki Bar staff, also super. We would strongly recommend this place!

  • Stayed: November 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
2  Thank Karen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danielle R, Front Office Manager at Boca Raton Plaza Hotel and Suites, responded to this reviewResponded 3 weeks ago

Thank you for staying with us and for taking the time to provide us with your fantastic feedback. We are all so happy you enjoyed our property and are grateful for your kind words! Reviews like yours are what we aim for and love to read. We look forward to welcoming you back again!

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Reviewed 3 weeks ago via mobile

Nice friendly good hotel. Front desk staff is very helpful especially Danielle & Mariz. Would recommend this hotel to anyone looking for an affordable and clean place to stay. I will definitely be back!

Stayed: November 2017, travelled on business
1  Thank Julio C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danielle R, Front Office Manager at Boca Raton Plaza Hotel and Suites, responded to this reviewResponded 3 weeks ago

Thank you for staying with us and for taking the time to leave us with your feedback. I am so happy you have enjoyed your stay at our property, reviews like yours are what we love to read! We look forward to welcoming you back again.

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Reviewed 4 weeks ago

Have been coming to this hotel for years now.....every time it's awesome! The rooms are clean and a nice size. The staff is so friendly and helpful! Especially Danielle and Prisca. These girls provide excellent customer service! The restaurant in the hotel has very good food. . The pool is very nice and the tiki bar by it is always a great time! And the location is perfect....very close to Mizner Park and Delray Beach. I highly recommend!

Stayed: November 2017, travelled with friends
1  Thank Tammyvalerie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danielle R, Front Office Manager at Boca Raton Plaza Hotel and Suites, responded to this reviewResponded 4 weeks ago

Dear Happy Guest,

Thank you for staying with us. We greatly appreciate your kind words and we're so happy you have enjoyed our property. Reviews like yours are what we aim for and love to read! We hope to welcome you back again soon.

Sincerely,
Boca Raton Plaza Hotel & Suites Front Desk

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Additional Information about Boca Raton Plaza Hotel and Suites

Address: 2901 N Federal Hwy, Boca Raton, FL 33431-6701
Phone Number:
Region: United States > Florida > Boca Raton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Boca Raton
#11 Business Hotel in Boca Raton
Price Range: ₹ 6,782 - ₹ 14,339 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Boca Raton Plaza Hotel and Suites 3*
Number of rooms: 100
Official Description (provided by the hotel):
The Boca Raton Plaza Hotel & Suites is a lush, tropical oasis nestled in the heart of exclusive Boca Raton. Completely renovated and re-opened in 2003, the Plaza offers luxury resort exclusivity at surprisingly affordable rates. The Boca Raton Plaza Hotel & Suites is a short distance from many favorite Boca Raton and South Florida attractions and things-to-do. Florida Atlantic University and Mizner Park are ONLY 1 1/2 miles away! If your passion is world class shopping, golf, performing arts or just relaxing on a pristine beach, you will find that and much more only minutes away! ... more   less 
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Also Known As:
Boca Raton Plaza Hotel Boca Raton

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