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Reviews (1,101)
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All reviewspastryfront desktiki bar by the poolprivate balconyon site restaurantrooms are cleancoffee makermain buildingnice pooldefinitely stay here againvinnymicrowavebocafloridasinkpalmrates
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Reviewed 25 September 2017

The building I stayed in is more of a "motel" than hotel and suites unless there is another section. The room had a peculiar odor. The bed was comfortable and overall the room was clean. The elevator is small, hot and has a peculiar odor also. There was lots of standing water on the walkway on our level that leaked from each room's AC unit. The staff was nice. The lobby and restaurant area is very nice. The food was very good. The price was reasonable for what we got. It will not be my first choice if in the area again.

  • Stayed: September 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank IBP1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leah K, General Manager at Boca Raton Plaza Hotel and Suites, responded to this reviewResponded 2 November 2017

Good day, valued guest!

Thank you very much for writing a bery insightful review for us. Your Boca Raton Plaza Hotel & Suites family would like to take this as a tool for us to check our operations and see where we can improve and how we can ensure that our guests have a better experience in the years to come.

Apologies if you think that we have missed out in serving you to the best of our abilities. Nonetheless, we would be happy to see you again should you choose us on your next visit.

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Reviewed 19 September 2017

Great hotel and excellent staff.hotel is in great location,the Front desk staff MARIZ was friendly and very helpful.The room were very clean and the food from the bar was really great.i highly recommend this hotel.will definitely use this place again.and will invite more friends for vacations

Room Tip: King Bedroom was ver spacious
  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank airenne11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leah K, General Manager at Boca Raton Plaza Hotel and Suites, responded to this reviewResponded 2 November 2017

Good day, Airenne!

Thank you for taking time in writing a review for us. Our team is delighted to hear that you had a wonderful stay. Rest assured that you will experience the best service once again on your next visit with friends!

Your Boca Raton Plaza Hotel & Suits family is looking forward to be off service to you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2017

My sister and I stayed here for 3 nights in June to attend a wedding. This is a nice, convenient place to stay in Boca if you are on a budget and you're not looking for "fancy". Great location, nice lobby, friendly staff, comfy beds...Pool area and tiki bar looked nice, but we never had an opportunity to use it (too busy!). It was set up more like a motel than hotel...the entrances to the rooms were outside. The only complaint about this hotel was the carpet...it looked like it was from the 80's and in desperate need of replacement (way beyond just needing a good cleaning!). It was spongy and left our feet black if you walked barefoot. Everything else about the room was updated, and there was a mini fridge and microwave, which came in handy. If they would just tear out all the carpet and replace with tile, I would give this hotel an "excellent" rating for an economy hotel.

  • Stayed: June 2017, travelled with family
    • Location
    • Rooms
    • Service
1  Thank o2bincabo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leah K, General Manager at Boca Raton Plaza Hotel and Suites, responded to this reviewResponded 28 September 2017

Good day!

Thank you for writing a review for us. Your sincere words will be regarded. Currently, we are in the process of replacing all the furnitures. Nonetheless, we are happy that you found everything in the room very handy. The tiki bar and the pool area are amazing places to relax, you may try it during your next visit.

Should your future plans bring you around the area, your Boca Raton Plaza Hotel & Suites family would be glad to serve you.

Cheers!

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Reviewed 8 September 2017

Having stayed at Boca Raton Plaza Hotel & Suites again this past July, I can say that the hotel is as great as ever. The rooms are clean and comfortable, the prices are right, and, most of all, the staff is sensational. They warrant mentioning, starting with the General Manager, Leah Keener, who keeps the place running in tip-top order. Then there's Patty, the Senior Desk Clerk, who ably handles everything that comes her way during the day, and believe me, there's a lot that comes her way. Mariz and Staina are the afternoon/evening desk clerks who deal with everything--evening check-ins, extra pillow and towel requests and anything else that crops up. Vinnie, the overnight desk clerk, makes sure the place runs as smoothly at night as it does during the day. And, the two maintenance guys, Mike and Steve, are the glue that holds the hotel together. These are the people that make Plaza one of the best run hotels I've stayed in. And, you'll certainly benefit from their presence during your stay.

Room Tip: Try to stay in a room in the main hotel.
  • Stayed: July 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank daveemmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leah K, General Manager at Boca Raton Plaza Hotel and Suites, responded to this reviewResponded 28 September 2017

Good day, valued guest!

Thank you very much for taking time in writing a comprehensive review. Your kind words will definitely be forwarded to the rest of the team as it means a lot to us; for our goal is to make our guests feel an exemplary service from all of us.

Hope you would consider us again in your future trips as your Boca Raton Plaza Hotel & Suites family would be delighted to have you back.

Cheers!

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Reviewed 4 September 2017 via mobile

Best most comfortable welcoming hotel I've been to, manager Jaye was very helpful. Their food was amazing on point as a great steak has gastro pub. Jaye was also are server she was always there for a refill, very polite, kind

Stayed: September 2017, travelled solo
1  Thank ericdabidgross
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leah K, General Manager at Boca Raton Plaza Hotel and Suites, responded to this reviewResponded 28 September 2017

Good day!

Thank you very much for taking time in writing us this review. We are glad to hear that you enjoyed your experience with us and that you loved the food.

Should you consider us again on your next trip, your Boca Raton Plaza Hotel & Suites would be extra happy to serve you!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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