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“Our history with Hilton of Boca” 4 of 5 bubbles
Review of Hilton Boca Raton Suites

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Hilton Boca Raton Suites
Ranked #9 of 27 Hotels in Boca Raton
Boca Raton, Florida
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Our history with Hilton of Boca”
4 of 5 bubbles Reviewed 22 April 2012

We have never been disappointed with this hotel. Not only is it in a great location, but it is fortunate to have an outstanding seafood restaurant right next door-City fish market.
We have stayed in this hotel on an off for years, and it has always been clean, comfortable and the service is outstanding. There used to be a managers open bar in the early evenings which also was wonderful. The suites are convenient and excellent for families. Refrig and other amenities are offered.

It is 3 minutes from a great bagel /deli/ breakfast place, as well as an excellent neighborhood Italian restaurant. In the Office depot shopping center on the other side of the Turnpike. It is 15 min from downtown Boca and Mizner square. Another few minutes to the beach.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank kishmir2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnCBailey, General Manager at Hilton Boca Raton Suites, responded to this review, 26 April 2012
Thank you for staying with us and for your feedback.

It's great to hear from one of our guests who have stayed with us over the years. We appreciate your loyalty and look forward to your next visit.

Please let me know if I can ever be of assistance to you.

Sincerely,
John Bailey, GM
561.852.4004
john.c.bailey@hilton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,036 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (160)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Bluffton, South Carolina
Level Contributor
467 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
2 of 5 bubbles Reviewed 22 April 2012

We had so many problems with this hotel - starting at check in - we were 30 minutes early and we understood that our room was not ready, but the front desk staff of three (all very unfriendly) had us do all the "paperwork" and asked us to come back in 20 minutes. We came back 90 minutes later to find a line at the front desk (there was now only one person behind the desk) and had to wait another 20 minutes in line, only to be told we had to re-register and our room was still not ready. Couple that with finally getting into our room and the two TV remotes worked neither TV - after three tries with new remotes they finally got one to work ONE of the TVs. Each morning at breakfast the tables were sticky and dirty; the bar glasses were also dirty. I was told by the front desk that you didn't need to call ahead for shuttle service and the shuttle didn't go to the beach - when in fact you do have to call ahead for the shuttle and it does go to one beach.
I must say that the rooms were clean - the ONLY reason we continued our stay there - but were very small for suites and the bathroom is tiny.
The GM sent us a letter of apology along with a one night credit, however, we will not stay at this hotel again. It is a converted Radisson, needs updating and should not be a Hilton.

  • Stayed April 2012, travelled on business
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank debbieinsc2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnCBailey, General Manager at Hilton Boca Raton Suites, responded to this review, 26 April 2012
Thank you for staying with us and for your feedback.

Please accept my sincere apology for your experience. I certainly understand your frustration and disappointment and share your concerns with the issues you encountered. I have addressed the issues with the appropriate staff and want to assure you this was not at all a typical guest experience at our hotel. I am pleased that we were able to resolve this matter for you with our good will gesture.

I do hope you will give us another opportunity to serve your needs in the future. Please feel free to contact me directly.
Sincerely,
John Bailey, GM
561.852.4004
john.c.bailey@hilton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 13 April 2012

Me and my husband came here to stay here for our honeymoon. We informed the desk we were coming for our honeymoon. Not only did the front desk agent congratulate us on just getting married but so did the man who brought our bags to the room. When we entered the room, there was a bottle of champagne on the bed along with some chocolates courtesy of the hotel.

The people at the front desk gave us many suggestions on things to do, places to visit, and dining options.

The managers reception was from 5:30 until 7:30pm. However, they didnt close right at 7:30, they gave people time to finish their last drink and you didnt feel pressured to leave because they had to close.

The entire staff from the desk, to the people working in the bar, to the staff in the kitchen were friendly, courteous, and helpful.

I would suggest anyone staying here if you plan on staying in Boca Raton. It is about an hour outside of Miami and maybe 45 minutes from both Ft Lauderdale and West Palm Beach so you arent too far from alot of main attractions.

Room Tip: If you could ask for a room viewing the pond, there is a sprinkler (for lack of better word) in the...
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  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jswife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnCBailey, General Manager at Hilton Boca Raton Suites, responded to this review, 26 April 2012
Thank you for staying with us and for your positive comments.

Congratulations on your marriage. Hopefully, you will return for your anniversary.
We look forward to it.

Best Wishes,

John Bailey, GM
561.852.4004
john.c.bailey@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glendora, California
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 12 April 2012

We stayed at this location in March for a pre-cruise stay. Our cruise was during spring break and hotels in Miami were extremely expensive. Rather than stay in South Beach we rented a car and traveled North for about an hour to Boca Raton. Enjoyed the ride along highway 1 and all the beautiful beach communities. This hotel is inland somewhat so don't expect to be on the beach but there are several golf courses all around for those who golf.

We were greeted by a lovely person that allowed us to check in early. Since we had flown in on a red eye, this perk was greatly appreciated. The room was great and the hotel was very quiet for a morning snooze.

We enjoyed the free cocktails in the evening and the morning complimentary breakfast was wonderful. We chose the fish restaurant next door for dinner and it was superb. Everyone was extremely kind and informative, especially the lady at the front desk.

Arose the next morning to have breakfast, take another route back to Miami to return car and board our ship. We were happy with the hotel and also the exposure to another part of Southern Florida.

  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sevans102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Augustine
Level Contributor
45 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 12 April 2012

This is a really nice hotel! Beautiful rooms, great beds, good sheets! FREE cocktails daily! And FREE real breakfast! Cooked to order omelet and egg station! We travel through Boca often, and always stay here. The hotel is very quiet, and easy to get to off the Florida Turnpike. We had free bottles of water and some snacks waiting for us in our room. Next door is City Fish Market, and great restaurant.

  • Stayed April 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank shopgirlSt_Augustine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Boca Raton Suites

Property: Hilton Boca Raton Suites
Address: 7920 Glades Rd, Boca Raton, FL 33434-4114
Phone Number:
Region: United States > Florida > Boca Raton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Boca Raton
#13 Business Hotel in Boca Raton
Price range (per night): ₹ 9,150 - ₹ 19,673
Hotel Class:3.5 star — Hilton Boca Raton Suites 3.5*
Number of rooms: 199
Official Description (provided by the hotel):
Experience one of the most elegant hotels in Boca Raton for business or pleasure. Situated in a peaceful lakeside complex in Boca Raton, FL, the Hilton Boca Raton Suites hotel puts you in easy reach of some of the area's best shopping, dining, golf and beaches. A complimentary shuttle service makes it easy to get around. The two-room suites at this all-suite hotel give you the flexibility to make the most out of your stay. A private bedroom and separate living area means that there is plenty of space to relax or get some work done.Make use of the high-speed internet access to stay connected, or get some work done in the business center. Three flexible function rooms make this Boca Raton hotel the ideal meeting venue. After a busy day, soak up the warm Florida sunshine with a swim in our outdoor pool or work out in the contemporary fitness center. Unwind with complimentary drinks and snacks at the nightly Cocktail Reception. Start every morning in style with a complimentary cooked-to-order breakfast. •All-suite Boca Raton Florida hotel in tranquil lakeside complex, located in the heart of Boca •Spacious two-room suites with private bedroom and separate living area •Complimentary shuttle service, outdoor heated pool and 24-hour fitness center •Complimentary cooked-to-order breakfast and complimentary nightly Cocktail Reception •High speed internet access, business center and three flexible lakeside meeting rooms ... more   less 
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Also Known As:
Hilton Suites Boca Raton Hotel Boca Raton
Hilton Hotel Boca Raton
Hilton Boca Raton
Boca Raton Hilton

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