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“nice clean hotel”

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Sonesta ES Suites Wilmington - Newark
Ranked #15 of 24 Hotels in Newark
Reviewed 1 January 2012

We have stayed here twice, the location is great right off I95 and it's halfway between our home and family. the staff is very friendly and the breakfast is good. Rooms are clean and spacious. We'll be back on our next trip

  • Stayed: December 2011, travelled with family
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Thank fabdog
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122 - 126 of 157 reviews

Reviewed 15 December 2011

Attitude of line staff in this hotel is excellent. Betty at the FD is very friendly, staff at breakfast & dinner service take time to say hello to guests, same as the houseman Dell. Housekeepers generally greet you as well. GM & AGM of this property do not take time to know especially long-term guests. They even avoid eye-contact especially the AGM and the head of maintenance. WI-FI is so slow and you would think management would give compensation especially living here for the past 6 months! One positive remark about this property is their acceptance of pets - which is why we are here - but you would think they will provide, the least, garbage around the property to throw poop-bags in, but no! ... you have to walk a mile to find garbage cans. Very inconvenient especially if you are staying in one of the rooms at the end. Rooms are generally clean. Daily room maid service cleanliness depends on how much tip you leave. Unfortunately, this is the most logical hotel to stay at that accepts pets.

Room Tip: All rooms are outdoor.
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  • Stayed: December 2011, travelled on business
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Thank riztine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2011

Rooms are large and clean. It's an older property so I recommend requesting a second floor room otherwise you will hear the guest above you moving around. Several good restaurants near by.

  • Stayed: October 2011, travelled on business
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Thank MichaelOnTheRoad
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Reviewed 18 October 2011

We spent three days here in one of the two bedroom suites. Overall it was better than average. The living room in these units is quite small but it was adequate for our needs. The kitchen was well stocked and the TV's got a pretty good selection of channels.

The breakfast was good but we were a little disconcerted by seeing the staff descend on the buffet at exactly 9:30am. If we were not finished, we would have had to fight our way through them which is less than ideal. I am all for allowing the staff to eat but they should have to wait until the guests have cleared out.

The managers reception on both evenings it was offer was a very pleasant surprise. Better than expected from previous Residence Inn stays. I was disappointed by the fact that there was only an outdoor pool and spa.

The staff was exceptionally nice here. Very helpful and ready to answer questions.

I usually prefer the style of Residence Inn with interior corridors and indoor amenities but this is a very nice place, well located for Wilmington, New Castle and of course Newark. There are restaurants and stores close by.

Would I stay again? Yes if I needed the two bedroom, maybe not if I needed only one bedroom. But just because I like an indoor hot tub and indoor rooms, a very personal choice. The rooms here are clean and comfortable and the property well maintained.

Room Tip: There are no bad areas here.
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  • Stayed: October 2011, travelled with friends
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Thank Zabelle
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Reviewed 11 October 2011

We stayed 1 night on our way by on I95. The staff were very accommodating and the room was very comfortable. The free breakfast was a little better than most.

  • Stayed: October 2011
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Thank GABJMB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sonesta ES Suites Wilmington - Newark

Address: 240 Chapman Rd, Newark, DE 19702-5405 (Formerly Residence Inn Wilmington Newark/Christiana)
Phone Number:
Region: United States > Delaware > Newark
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Newark
Price Range: ₹ 7,493 - ₹ 13,758 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sonesta ES Suites Wilmington - Newark 3*
Number of rooms: 120
Official Description (provided by the hotel):
If you’re doing business or vacationing in the Wilmington, Delaware area, you’ll be glad you found the Sonesta ES Suites Wilmington-Newark. Our centrally located hotel is just 13 miles away from downtown and has quick access to I-95, so no matter if you're here for business or pleasure, it will be easy to get to where you want to go from our hotel. We are also ideally situated for meetings with the major international credit card companies headquartered here, so our hotel is often a hotspot for those on business trips. With Free Wifi, oversized guest suites featuring full kitchens, daily free breakfast and an evening social three nights a week - we have all that you need to feel at home. ... more   less 
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Also Known As:
Residence Inn Wilmington Newark Hotel Newark
Residence Inn Newark
Newark Residence Inn

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