We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! You come to us for reviews — now you can book your hotel right here on TripAdvisor.

“Very nice and wonderful staff” 5 of 5 bubbles
Review of BEST WESTERN PLUS Newark/Christiana Inn

Best prices for -
Enter dates for best prices
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
BEST WESTERN PLUS Newark/Christiana Inn
Ranked #1 of 3 Hotels in Bear
Certificate of Excellence
Bear, Delaware
1 review
“Very nice and wonderful staff”
5 of 5 bubbles Reviewed 8 June 2012

my fiance and myself had a great time in Bear Delaware race weekend while staying at Best Western. When we first arrived we were kind of confused because we had originally made reservations for an AmericInn and when we arrived it was nowhere around so we went into Best Western and their address was the same as what we made reservations for. They informed us that they took over for AmericInn and when I showed them the reservations they could not find anything on their computer. They were very friendly and helpful, they called the other Hotel chain and got all the information and Best Western gave us a wonderful room. If we are ever in the area again it will definitely be with this Best Western, I have absolutely nothing bad to say about the place, it was clean, and the staff was wonderful. Thanks Best Western

  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tammy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joan P, Guest Relations Manager at BEST WESTERN PLUS Newark/Christiana Inn, responded to this review, 13 June 2012
Dear Tammy:

Thank you for your compliments regarding your stay with Best Western Plus. I do apologize for the confusion of your reservation and glad everything worked out for the better and you enjoyed you stay and the accommodations.

We hope to see you again soon for the September race. If I can be of assistance in the future, please don't hesitate to contact me at 302-326-2500x187.

Thank you again for staying with us.

Joan



Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

344 reviews from our community

Traveller rating
    173
    108
    38
    17
    8
See reviews for
137
83
32
53
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Buffalo, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 June 2012

Got a great rate by staying 3 nights through Best Western website. Right on Rt. 40, close to MD. Enjoyed the complimentary breakfast each morning and they even had fresh cookies at the desk at our check-in. Great indoor pool and hot tub, too. Would stay here again.

Room Tip: Book through Best Western website.
See more room tips
  • Stayed May 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Henry T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joan P, Guest Relations Manager at BEST WESTERN PLUS Newark/Christiana Inn, responded to this review, 6 June 2012
Dear Henry:
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 302-326-2500.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,
Joan Payne
Guests Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shirley, NY
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 4 June 2012

We stayed one night and were very pleased. It was comfortable and clean. The complimentary breakfast was very nice. If we are in the area again we would stay here.

Room Tip: Our room had 2queen beds with pillow tops and they were very comfortable
See more room tips
  • Stayed June 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank trishamary_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joan P, Guest Relations Manager at BEST WESTERN PLUS Newark/Christiana Inn, responded to this review, 5 June 2012
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 302-326-2500.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Joan Payne
Guests Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
reading, pa
Level Contributor
196 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed 21 May 2012

We chose this location because we were pleased with recent guest reviews and we needed a pet friendly hotel. The place was very clean and the staff friendly and welcoming. Our room was comfortable and quiet to outside noise and well located for our needs. The complimentary continental breakfast was tasty. We will definitely return when we need to stay in the area again. The rates were very reasonable as well....

Room Tip: Always call the hotel directly for the best rates....
See more room tips
  • Stayed May 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank initfrfn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joan P, Guest Relations Manager at BEST WESTERN PLUS Newark/Christiana Inn, responded to this review, 31 May 2012
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 302-326-2500.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Joan Payne
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Connecticut
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 17 May 2012

This is long because I want everyone to get a good feel for the way this hotel treats its guests.
The title above is what they told me after the toilet in my room backed up.
Stayed 2 nights and on night #2 the toilet backed up so I called the front desk.
I was informed that there was no one available to fix the problem but if I wanted to I could come down to the front desk and get the plunger (common occurrence maybe?). So for Saturday night we used the lobby bathroom which was super convenient (cough, cough)
Sunday morning I called down to the front desk again to remind them of the toilet issue and could they please send someone to fix it.
AGAIN, I was told I could, this time by a different front desk person, that there was no one available and I could come down and get the plunger. The guy was rude and told me that other guests would come down and get the plunger.

When I asked for a manager l was told that there wasn't one available or on the property either.
We had stuff to do so we left for a # of hours and when we came back the toliet and all its glory was still unplunged and by this time smelling really nice.
We were checking out anyways, so we packed up and I asked that I be comped for the lack of a toliet but was told the best they could do was 20% off.

If you want a hotel but dont need a toilet......this just might be the place for you.

I would NEVER stay here again and I will avoid ALL Best Westerns at ALL costs in my future travels.

Room Tip: Do NOT stay here!!! You have been warned! But if you do I recommend a room with a working toilet an...
See more room tips
  • Stayed May 2012, travelled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank oakwood02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joan P, Guest Relations Manager at BEST WESTERN PLUS Newark/Christiana Inn, responded to this review, 22 May 2012
Thank you for bringing your concerns to our attention. At the Best Western Plus, we strive to provide our guests with the most comfortable accommodations possible, as well as our best services and amenities. We would like to take the time to apologize for inconvenience your experience with us may have caused and ensure you that your feedback has been heard. Our maintenance staff is working hard at taking the necessary steps towards correcting these issues. Best Western Plus being a limited service hotel we do not offer 24 hour maintenance or housekeeping service. Considering safety of front desk staff we were not able to correct your clogged toilet issue you had experience on your second night.
We appreciate your business as well as your feedback, whether positive or negative, guest comments are the best way for us to make room for growth and improve our service. We thank you again for choosing the Best Western Plus and hope that you will stay with us again so that we can better serve you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Bear
2.9 km away
Four Points by Sheraton Newark
4.5 km away
Comfort Inn and Suites
Comfort Inn and Suites
#4 of 24 in Newark
4.5 of 5 bubbles 240 reviews
5.7 km away
Hampton Inn & Suites Wilmington Christiana
Show Prices
Show Prices
Show Prices
5.5 km away
Hilton Wilmington / Christiana
4.6 km away
Holiday Inn Express Hotel & Suites Wilmington-Newark
5.7 km away
Country Inn & Suites By Carlson, Newark
Show Prices
Show Prices
Show Prices

Been to BEST WESTERN PLUS Newark/Christiana Inn? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Newark/Christiana Inn

Property: BEST WESTERN PLUS Newark/Christiana Inn
Address: 875 Pulaski Hwy, Bear, DE 19701-1252
Phone Number:
Region: United States > Delaware > Bear
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Bear
Price range (per night): ₹ 5,826 - ₹ 9,391
Hotel Class:2.5 star — BEST WESTERN PLUS Newark/Christiana Inn 2.5*
Number of rooms: 75
Reservation Options:
TripAdvisor is proud to partner with Agoda, Hotels.com, Expedia and Booking.com so you can book your BEST WESTERN PLUS Newark/Christiana Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing