The staff is awesome. The rooms are adequate, but a little dated. It had a bit of a smell,not bad, just enough to remind you that you aren't at home. I literally stayed there for 5 hours, checked in at 3AM.More
- Free Wifi
- Free Parking
The staff is awesome. The rooms are adequate, but a little dated. It had a bit of a smell,not bad, just enough to remind you that you aren't at home. I literally stayed there for 5 hours, checked in at 3AM.MoreShow less
Thank you for taking the time to review our property. Hopefully next time you can stay a bit longer and enjoy our indoor pool!
The people at the front desk were helpful checking us in. The room was good but the beds sheets were too large for the bed and uncomfortable to sleep on as they bunched up when you laid on them. After the second night of our stay I was ready to leave. The breakfast they served was not what I expected.
THANK YOU FOR TAKING THE TIME TO REVIEW OUR PROPERTY. We apologize for the issues you experienced during your stay with us.
Room was clean and stayed only one night for a funereal.Had a restaurant that was good place to hang out after we arrived. Would stay their again if needed to. Close to where we needed to go and near stores if needed.
Thank you for taking the time to review our property. We are thilled you had a comfortable stay.
Certainly not the standard I'm used to and I'm a diamond member. Very dated and the neighborhood isn't desirable which we didn't know about ahead of time. Breakfast was horrible and many things didn't work like pancake and yogurt machine. The pool is 8 ft deep if you can believe it. Clearly something they don't do anymore. I wouldn't recommend and I'm disappointed in Best Western for not keeping their standard required at all their facilities. The beds were horrible and really need to be replaced. Two nights and our backs are killing us.
Thank You for your feedback. We are so sorry we failed to met your expectations. We have reviewed all your comments with our staff and we continue to work to exceed our guest expectations every day. We hope you will come back and give us another try. You can contact me directly for your reservation.
This hotel was conveniently located, but is dated. The common areas are quite nice, but the rooms were dated...especially the bathrooms. The hotel does not have a restaurant or a bar but does offer a continental breakfast.
Thank you for taking the time to review our property. We are in the process of making arrangements to update our rooms. We hope you come back to see the changes!!
We ended up at this hotel after a terrible storm passed through, we were unable to find accommodations in Danbury and found this place on-line, called ahead and were given help to find them as it was a terrible stormy night and we did not know where we were going, gal on the front desk was very helpful, we were so happy to get out of the car, the hotel was comfortable and we had a well deserved good night's sleep.
We are thrilled we were able to help you in your time of need. Thank you for the kind review.