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“Excellent HOtel, Wonderful and Honest Staff”

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Best Western Executive Hotel Of New Haven-West Haven
Ranked #2 of 5 Hotels in West Haven
Reviewed 19 May 2005

I will recommend this place in the West Haven Are, Great Staff, Clean
surroundings, Room are clean and complete amenities.

2  Thank summer1219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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321 - 325 of 338 reviews

Reviewed 30 April 2005

This was by far the worst hotel I've ever stayed at. It was filthy. Our room smelled like urine--the bathroom actually smelled better than the room. We arrived there quite late with our 2 children (5 and 8), so we decided to stay the night. I was afraid to let my family sleep on the sheets. We were scheduled to stay two nights, but we checked out the very next morning. We were with a group, and every family had a negative comment about the odors in the rooms. Even lysol couldn't kill whatever was in those disgusting rooms. The staff was not very helpful, the area is terrible, and the rooms are gross. Run, do not walk, away from this dump!

Stayed: April 2005
1  Thank Stella S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bw07016, Manager at Best Western Executive Hotel Of New Haven-West Haven, responded to this reviewResponded 21 November 2010

Thank you for your comments concerning your stay at the Best Western Executive Hotel. I appreciate your taking the time to write and hope you will accept our apologies for any inconvenience you experienced.

I would like to inform you that we are taking steps to ensure that the problems you experienced do not happen again. My staff will also be made aware of your comments and we will all take immediate corrective action.

We appreciate your patronage and hope you will stay with us again at the Best Western Executive HOtel in New-Haven-West Haven. We already have a complimentary hot breakfast.


Sincerely,

The Management
Best Western Executive Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2005

The hotel was clean & quiet, the rooms were ok, and the desk attendants were nice enough, but the area is terrible. Also, the in-house restaurant did not open on time because the server arrived at work late (and it wasn't snowing yet). I would have preferred to stay in New Haven, but I had to be as close as possible to my job interview because it was going to snow overnight into the morning (they got 6 inches while I was there). All in all, I would say it's fine if it's convenient to where you need to be, but be prepared to drive to New Haven for good food, nightlife, or cuter neighborhoods.

  • Stayed: January 2005, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
3  Thank travbuddy_28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2017
Google Translation

Room Tip: andar alto
See more room tips
  • Stayed: April 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank mariaepietra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jocelynrojas, Front Office Manager at Best Western Executive Hotel Of New Haven-West Haven, responded to this reviewResponded 27 May 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2017
Google Translation

  • Stayed: May 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank deneefg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jocelynrojas, Front Office Manager at Best Western Executive Hotel Of New Haven-West Haven, responded to this reviewResponded 27 May 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Executive Hotel Of New Haven-West Haven

Address: 490 Saw Mill Road, West Haven, CT 06516
Phone Number:
Region: United States > Connecticut > West Haven
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in West Haven
Price Range: ₹ 6,727 - ₹ 10,543 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Executive Hotel Of New Haven-West Haven 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
We are easily located right off of Hwy. 95. two miles away from 7 miles of beach on Long Island Sound and 4 miles from downtown New Haven. Newly remodeled guest rooms and public areas! Full Breakfast is included. Come try out our new pancake maker! We also have 3 private meeting rooms ready for all of your group needs! ... more   less 
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Also Known As:
Best Western West Haven
West Haven Best Western

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