My family including 2 young children, were scheduled to here for Friday and Saturday due to the Power Outage. Friday night was fine. Saturday my children were in the pool when a handicapped person came in to use the pool. He was placed by his caretaker in the pool handicapped chair and lowered into the water. The caretaker proceeded to use soap and a facecloth to bath to the gentleman. Washing his feet, in between his legs, under his arms, etc. Ringing out the facecloth in the pool & continuing to wash him. We evacuated the pool and the maint. man came in and said this was disgusting and put a treatment in the pool & said it would take 3 hrs to take effect. We went to the manager & he said that he was doing therapy & bathing & he would not ask them to stop bathing in the pool. We left and lost our money for Sat night. The manager laughed when we asked for a reimbursement & proceeded to go outside and smoke a ciggerate We complained to corporate & they were much more helpful. During a pandemic this makes me nervous the uncleanliness & unwilling to rectify this disgusting issue of having people take baths in the pool.More
- Free Wifi
- Free parking
- Pool
- Fitness centre