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All reviews room was clean beautiful pool continental breakfast new carpet cinnamon rolls working order flat screen tv waffles off the highway convenient location motel super8 cereal ct clinton refrigerator fi
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4 - 9 of 323 reviews
Reviewed 1 November 2018

Adequate - clean, good bed, but a tired property whose age showed badly, although it was clean. Forget breakfast except as "fuel" - the coffee and orange juice were fine, but he rest was all starch and yogurt (which I don't eat). The place served a function for me, and the price was right, but I would go elsewhere if another closely-priced accomodation was available.

Date of stay: October 2018
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Paul P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
umeshOldSaybrook, Owner at Super 8 by Wyndham Old Saybrook, responded to this reviewResponded 2 November 2018

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Umesh
Owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2018

The hotel was conveniently located for what we wanted, so we went back for a second visit. The room we chose had 2 double beds, but space was a little tight. For instance, if the door to the closet could only only half way, because it hit one of the beds. The beds were comfortable, once you got in them. They were higher than the standard bed, which made climbing in to them a challenge. All rooms are accessible from the outside.

Date of stay: October 2018
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank jon762
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
umeshOldSaybrook, Owner at Super 8 by Wyndham Old Saybrook, responded to this reviewResponded 2 November 2018

Thank you for taking a moment to review our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Umesh,Owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2018

Clean room. Friendly staff. stayed 2 weeks for business no problems at all. No frills but worked fine for what I needed staff was willing to do whatever was needed to make my stay enjoyable. Would recommend

Date of stay: September 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank shellynousen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
umeshOldSaybrook, Owner at Super 8 by Wyndham Old Saybrook, responded to this reviewResponded 7 October 2018

Thank you so very much for sharing your experience. The staff works very hard and yes, our staff members go that extra mile for sure and I know they will be very happy to see that they were recognized for the hard work they do. They have a passion for superior customer service and I am grateful to have them on board. Please tell your friends and hope to meet you next time you are in the area,

Mike
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2018

Run-down property; rooms are very small and not very clean. Ok location. Does not really offer much for breakfast compared to other locations. Front desk manager seems exhausted - may live there. This property needs some work to be able to complete with other hotels at the prices they are charging.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Hazel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
umeshOldSaybrook, Owner at Super 8 by Wyndham Old Saybrook, responded to this reviewResponded 7 October 2018

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Mike
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2018

Checked in with wife and grandchildren. One child had almost immediate reaction to smoke odors in room. Left for a bit to see if ac would circulate . Came back to still stinky
Room. Complained to management, that offered some air filter machine , and said room was a non smoking room . Found mold and stains on bedding bugs in tub cig burns on bathroom sink counter. Left . No refund . Filthy Dirty dump 125.00 dollar lesson

Room tip: Don’t stay here
Date of stay: August 2018
Trip type: Travelled with family
Thank thehej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
umeshOldSaybrook, Owner at Super 8 by Wyndham Old Saybrook, responded to this reviewResponded 7 October 2018

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Mike
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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