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“Not suitable for the average person, not very clean.”

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Comfort Suites- Norwich
Ranked #2 of 6 Hotels in Norwich
Colchester, Connecticut
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Not suitable for the average person, not very clean.”
Reviewed 7 September 2011

Due to the natural disaster in Connecticut (Tropical storm Irene) My family needed temporary housing. We had no power for 7 days and needed a place to stay. The Comfort Suites in Norwich was convienient for my wife and myself but proved to be not liveable. The halls and elevator were noticably dirty on the way to the room and to no real suprise the room was disgusting, wrappers on the floor dirty bathroom and water stained wall paper. Crack in the window that I desperatly tried to get open to get some fresh air in the place. We had no alternative as every hotel we called was booked, we did manage to make a reservation at the local Marriotte Courtyard for the following nights were all went well.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank MIKESILVESTRI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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429 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
White Plains, New York
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 7 September 2011

I have stayed at the Comfort Suites twice when coming to the area overnight to go to Mohegan Sun. I was looking for a cheaper alternative to the high room prices at both Mohegan and Foxwoods and I wanted a hotel with a shuttle so my husband and I wouldn't have to drive. The rooms are somewhat updated in terms of decor and are clean, although looking behind the bed was scary. The bathroom is very outdated with peeling wallpaper and can definetly use an upgrade but it was clean. The water pressue in the shower was so low it was difficult to wash my hair and I had to actually put my head under the bath spout to wash the shampoo out of my hair! The shuttle runs every hour but you need to make a reservation or you might not be able get on, as space is limited. They don't always tell you this at check-in (even if you ask) and I almost learned the hard way. They also give you a voucher of some sort to use at the casino, and this last stay they gave us a coupon book for different restaurants and stores in Mohegan Sun. To me, this hotel is good for a short stay when you need a place to sleep when coming to the casino and aren't looking for anything fancy or luxurious and only plan on staying for a night or two.

  • Stayed September 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Cutie4181
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CT
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 September 2011

We used this hotel, because it's close to the Mohegan Sun Casino. The hotel price was reasonable, check-in was easy. However, the hotel room (particularly the bathroom) & the stairwells could definitely use a good cleaning. The rugs weren't that clean & there were odd stains on the walls.

  • Stayed September 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank JazzfanCT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Norwich hotels

Traveler from Boston
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 July 2011

My friends and I have been coming to the Norwich Spa for "girls' weekends" for a few years, and have found the Comfort Suites to be a nice convenient place to stay while we visit the spa during the day and the casinos in the evening. This hotel is very basic, but pretty clean and comfortable, if a bit dated. The free breakfast is OK - some nice fruit choices as well as make-your-own waffles. The free internet is also nice to have. If you're looking for a gym or a pool, they have both, but neither is anything to write home about - the gym is small, and the pool seems old. We love the location, though, and the price makes this a good deal.

Room Tip: All rooms seem to be quiet, though away from elevators is always better
See more room tips
  • Stayed July 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank IG_from_Boston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buffalo, New York
Level Contributor
57 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 7 July 2011

Elevator was filthy, garbage and a beer bottle. Overall the place needs a good washing and cleaning. If you can't get a room at Mohegan Sun, or don't want to pay the high cost of staying there...this place is about15 minutes from the slot machines.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank dlb264
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites- Norwich

Property: Comfort Suites- Norwich
Address: 275 Otrobando Ave, Norwich, CT 06360-2136 (Formerly Norwich Inn & Suites)
Phone Number:
Region: United States > Connecticut > Mystic Country > Norwich
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Norwich
Price range (per night): ₹ 5,807 - ₹ 17,164
Hotel Class:2 star — Comfort Suites- Norwich 2*
Number of rooms: 119
Official Description (provided by the hotel):
119 room all suite property with a country decor. FREE Wireless High Speed Internet access. Comfort Suites offers deluxe continenal breakfast and comp shuttle to and from Mohegan Sun Casino. The hotel also has an indoor pool, jacuzzi, sauna and lounge. All guestrooms have a refrigerator, iron & ironing board, coffee & coffee maker, cable, HBO ... more   less 
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Also Known As:
Comfort Suites Norwich Hotel Norwich
Norwich Comfort Suites

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