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“Nice for the Price”

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Best Western Plus North Haven Hotel
Ranked #1 of 1 Hotels in North Haven
League City
Level Contributor
4 reviews
“Nice for the Price”
Reviewed 16 April 2012

the Staff is amazing all were very helpful. amenities are great very nice pool and work out room nice in-house bar. But TV system is terrible I could not watch a movie, final four or the season premiere of Games without complete loss of signal on the "digital channels" - had to watch the game in the Bar. Rooms are nice for the age of the building but there needs to be new flooring or something to update the over-all aesthetics. Kudos to the staff at the front desk for printing and faxing my documents and the staff in the restaurant for everything including the room service!

Room Tip: Train goes by at Nine pm and am so if sleeping is important at these times get rooms on the interior...
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  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dcarsee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HINHManager, General Manager at Best Western Plus North Haven Hotel, responded to this review, 20 April 2012
Dear Dcarsee,

Thank you for taking the time to post on tripadvisor. We appreciate you staying with us and your feedback. Unfortunately when the final four play offs were taking place we were having issues with our satellite system. We have recently upgraded our system and I am happy to report that all of our expanded channel selections are up and running in standard and HD. I am glad that the staff at the front desk and the food and beverage team took care of your needs. I hope the next time you are in the area you will come and check out our new expanded TV service.

Sincerely,
Dave Ickowitz
General Manager
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546 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
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English first
Linden, New Jersey, United States
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 April 2012

I've done multiple seminars at this property and have always had a good experience. The staff makes them really good. Pete always helps and you never have to remind him of what you need. It seems as though he goes above and beyond to obtain any and all info to make your experience more enjoyable. Thanks

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank visionary23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HINHManager, General Manager at Best Western Plus North Haven Hotel, responded to this review, 20 April 2012
Dear Visionary23,

Thank you for taking the time to post to tripadvisor.com. Peter is a great member of our team. I am glad that he makes the set up and servicing of your meetings painless. We appreciate you staying with us and hope to see you again soon.

Sincerely,
Dave Ickowitz
General Manager
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Naples, Florida
Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 April 2012

We recently stayed two nights and overall the hotel was a good value for the price. The staff is very friendly and tries to accomodate. The location is also very convenient for most destinations in the Greater New Haven area. The TV in the rooms do not get major channels..really?....and was unable to watch the Final Four on CBS...the bar was a reasonable alternative. The facility while clean is doughty and could use a renovaton.
I would recommend this hotel on price and staff but be aware that you should know about the TV if you care. We would stay there again

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mick171
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HINHManager, General Manager at Best Western Plus North Haven Hotel, responded to this review, 13 April 2012
Dear Mick171,

Thank you for staying with us at the Holiday Inn North Haven. We appreciate your business. I am glad that you enjoyed your stay and found our hotel to be clean and comfortable. I know that we were having some issues with our dish network during your stay and unfortunately CBS was one of the effected channels. I am glad to report that it has been resolved. I am sorry that you were not able to watch the Final Four game in your room but am glad that you enjoyed Harry’s our sports grill and bar. We hope that the next time you are in the greater New Haven Area you will come back and stay with us again.

Sincerely,
Dave Ickowitz
General Manager
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Hoosick Falls, New York
2 reviews
Reviewed 3 April 2012

Donna the restaurant manager was great. She created a breakfast buffet at the last minute for our girl's lacrosse team.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kristin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HINHManager, General Manager at Best Western Plus North Haven Hotel, responded to this review, 4 April 2012
Dear Kristin P,

Thank you for taking the time to post to Tripadvisor.com. Thank you also for choosing our hotel. We appreciate your business. Donna is a star player! I hope you and the girls enjoyed your breakfast at Harry’s before your game. We hope the next time you are in the Greater New Haven area you will come back with your team and stay again.

Sincerely,

Dave Ickowitz
General Manager.
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Albuquerque, New Mexico
Level Contributor
153 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 27 March 2012

Our family gathered in our home town of North Haven recently to say goodbye to our mother who passed away recently. They were accommodating with helping us to get 3 suites booked, with the setting up the gathering in one of their banquet rooms, with room service and anything else we needed during our stay.

Room Tip: The suites are a nice option if you are staying there for several days and have others stopping in...
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  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jaguarbeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HINHManager, General Manager at Best Western Plus North Haven Hotel, responded to this review, 28 March 2012
Dear Jaguarbeth,

Please accept our most sincere apologies on the passing of your Mother. I know from personal experience how difficult it is to loose a loved one. I hope that our team made your difficult situation as easy as we could for you and your family. I am glad that the suite worked out for you and your guests. We hope the next time you visit with us it will be for a much more pleasant occasion.

Sincerely,
Dave Ickowitz
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus North Haven Hotel

Property: Best Western Plus North Haven Hotel
Address: 201 Washington Ave, North Haven, CT 06473-1305 (Formerly BEST WESTERN PLUS North Haven Hotel)
Phone Number:
Region: United States > Connecticut > North Haven
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in North Haven
Price range (per night): ₹ 6,977 - ₹ 9,884
Hotel Class:3 star — Best Western Plus North Haven Hotel 3*
Number of rooms: 140
Official Description (provided by the hotel):
Whether for business or leisure, the Best Western Plus North Haven's location is ideal. Located between NYC and Boston with easy access on and off I-91 N/S. Our list of amenities now include an elevator as well as Harry's Sports Grill , business center and guest rooms with complimentary high-speed Internet access , free Continental breakfast for the Priority Club Member only, indoor pool, sauna, outdoor deck, charming courtyard, valet service (M-F), guest laundry, fitness center, 24 hr fax, free parking, exceptional meeting and banquet facilities, and the most comfortable guest accommodations. Our central location is minutes from the arts and culture of Greater New Haven, Yale University & Quinnipiac University and the CT shoreline, Chevrolet Theater and Shubert Theater of Perfoming Arts, 30 minutes from Hartford, CT and 50 minutes to Mohegan Sun and MGM Foxwoods Casinos. We also have a great location to various corporations such as Honeywell, Parker Hannefin, Mossberg, Covidien and HB Communications . If you are traveling for sports or leisure, we are located within minutes of Northford Ice Pavilion, CT Sports Plex and New Haven Field House. ... more   less 
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Also Known As:
Holiday Inn North Haven Hotel North Haven
North Haven Holiday Inn

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