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“exquisite service”

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Omni New Haven Hotel at Yale
Ranked #2 of 12 Hotels in New Haven
Certificate of Excellence
Reviewed 29 April 2012

We visited New Heaven during the conference that was held at Yale University. Hotel is centrally situated, walking distance to any of the University buildings, many decent restaurants. The room we stayed in was of the nice size, with very nice bathroom. Parking that is at the premium in New Haven was additional 20$ per day. What makes this hotel special among the chain hotels I have stayed in, is exceptional service. The stuff is very courteous, very helpful, very unassuming, which is very rare. Our stay was very pleasant and I would like to recommend this hotel without hesitation.

  • Stayed: April 2012, travelled on business
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Thank Dusan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni New Haven Hotel at Yale, responded to this reviewResponded 8 May 2012

Thank you for your kind recommendation of The Omni New Haven. It was a pleasure for us to read that you were well taken care of during your time with us and we hope to have you as our guest again soon.

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Reviewed 28 April 2012

If you have business on the Yale campus and want to stay in a hotel that is all about service, then the Omni is for you. The proximity to Yale can't be beat. However, the service here is excellent. The new General Manager is a young man who sees service as the number one priority for his staff and it shows. The room service I ordered was amazingly fast and my order was correct and delicious. I needed help with the internet and I got it both via telephone and in person and the problem was rapidly and satisfactorily resolved. Check in was a breeze. I was stranded at the Hartford airport by a limo driver and when I called the Doorman at the Omni for help, I got it. Amazing!

The room amenities are great and the water pressure and shower head in my room were both fantastic. There are plenty of towels and hangers and they offer a robe but no slippers. The bedding is wonderful. And the gym is fine. The buffet breakfast on the 19th floor that came with my room was terrific; lots of options with omelettes made in front of you and fruit, cereal and meats galore.

This is a wonderful place to stay and I look forward to returning each year.

Room Tip: Get a room on an upper floor
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  • Stayed: April 2012, travelled on business
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Thank Christmas2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni New Haven Hotel at Yale, responded to this reviewResponded 8 May 2012

It was a pleasure for us to read your review of The Omni New Haven at Yale. We are honored to be your favorite New Haven Hotel and appreciate the opportunity to understand what makes our property the perfect place for you. Thank you for taking the time to share your positive feedback and we will look forward to your next visit.

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Reviewed 20 April 2012

Our daughter just got married at New Haven, Ct., we stayed at the Omni. The rooms where clean and the staff was very helpful. They bent over backwards to make our stay enjoyable. They offer to move my daughter to the suite that she was going to spend the night from the room she stayed at the night before. There were two wedding parties staying at the hotel this weekend. The after parties did not brother us at all. The decor was pretty in the hotel. It is close enough to Yale you can walk. I would stay there again.

Room Tip: The rooms overlooking the campus are quite and the view is beautiful.
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  • Stayed: April 2012, travelled with friends
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Thank angelltoalaska
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni New Haven Hotel at Yale, responded to this reviewResponded 8 May 2012

Thank you for choosing The Omni New Haven as your home base during your daughter's special weekend. We are thrilled that you were well taken care of during your time with us and we hope you will return soon.

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Reviewed 18 April 2012

I regularly stay at the Omni in New Haven for work. The hotel has recently had a fresh renovation which has significantly improved the decor. This hotel is the most full service hotel in New Haven, the morning coffee delivery (as well as in room coffeemakers for those 5 AM wakeups), shirt pressing and shoe shine are a nice touch. Over the last few months the staff have really stepped up their game to match the level of hotel that the Omni is striving for with the property. This is appreciated.

The Omni location is convenient for the University, Hospitals and restaurants and bars. The only downside is that it can occasionally be very noisy with people yelling in the street as they come out of the bars at night. I've never been woken up by it but have noticed it.

Room Tip: Most rooms have a good view but a few look onto a parking garage. The higher the room the better th...
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  • Stayed: April 2012, travelled on business
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1  Thank kevindhamilton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni New Haven Hotel at Yale, responded to this reviewResponded 20 April 2012

Thank you for considering us the best hotel in New Haven. We have been working hard to listen to feedback provided by our customers and make changes to enhance our guest experience. We are thrilled to see this reflected in your stay and hope you return soon to The Omni New Haven at Yale.

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Reviewed 17 April 2012

The Omni hotel in New Haven is directly across the street from the Yale campus. Our rooms were spacious and clean and had a gorgeous view of the campus. And we were pleasantly surprised to be greeted at the front door of the hotel with the keys to our rooms - no check-in required. The service overall was very good.

  • Stayed: April 2012, travelled with family
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Thank 43JeffJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniMgr, Manager at Omni New Haven Hotel at Yale, responded to this reviewResponded 20 April 2012

Thank you for your complimentary review of The Omni New Haven at Yale. We are glad you had an efficient check in and enjoyed our located right across the street from the Yale campus. It would be a pleasure for us to have a future opportunity to welcome you back.

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Additional Information about Omni New Haven Hotel at Yale

Address: 155 Temple St, New Haven, CT 06510-2622
Phone Number:
Region: United States > Connecticut > New Haven
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #2 of 12 Hotels in New Haven
Price Range: ₹ 11,387 - ₹ 38,587 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni New Haven Hotel at Yale 4*
Number of rooms: 306
Official Description (provided by the hotel):
The Omni New Haven Hotel at Yale combines classic New England style with richly appointed guestrooms and suites in the heart of downtown New Haven, two blocks from Yale University, the New Haven Green and the Shubert Theatre. Newly renovated in 2012, Omni guestrooms are handsomely decorated in traditional style. Beds have soft duvets and feather pillows; bathrooms include robes and makeup mirrors. There is a full-service on-site spa and the hotel fitness center features state-of-the-art cardiovascular and weight training equipment. The top-floor restaurant, John Davenport's, showcases regional specialties complimented by views over the Green, historic Yale Campus and the Long Island Sound. Relax with a beverage in Bar19 next to the restaurant or take a grab and go Starbucks from our cafe Morsels. ... more   less 
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Also Known As:
Omni New Haven Hotel
New Haven Omni

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