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Pamela C

Do not reserve a room here!

2.0 of 5 bubblesReviewed 10 Jun 2023
The balcony was run down. The windows did not have screens. The sliding doors to the balcony did have screens but they were torn in several places. The coffee table was in poor shape and needs to be replaced. One of the chairs in the living room area had several burn holes in them. Both of the bath towels were disgusting looking. They were stained with what looked like blood!! I was very disappointed that one of the jets in the whirlpool tub in our room was broken. There was a TV in the living room and bed area but only one TV remote. There is free internet but it only worked somewhat in the bathroom! The room was large as we got a king suite. That is the only thing that seemed to be true of the booking. I would not stay here again.
Date of stay: June 2023
Room Tip: Burn holes in the furniture. Jet in the whirlpool tub broken, staff barely speak to you except to...
Trip type: Travelled with family
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
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2 - 7 of 129 reviews
Reviewed 9 October 2022 via mobile

AVOID THIS PLACE AT ALL COSTS!!!!!! This rancid hotel is $49 at most. Absolutely disgusting!! The sidewalk are broken up and unsafe. Upon entering the bldg is a foul stench and it just proceeds to get worse. Rooms are filthy with appliances older than me that barely work. Furniture is ripped and stained. Sheets and towels are stained and ripped. This place hasnt has a good cleaning on ages. The smell is overwhelming and putrid!!!! Staff is unhelpful and has no regard for the customers.

Room tip: Do not stay here
Date of stay: October 2022
Trip type: Travelled with family
Thank F4108JXhelenl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 July 2022

This place is 100% outdated and not maintained well. The carpets were tacky, so don’t walk around barefoot in the room. Ripped blankets, possible blood on the wall by the sink, and the A/C did not work at all. It was a miserable, hot night. No one even showered because the shower was very questionable and looked worse than the showers in a college dorm.

Date of stay: July 2022
Trip type: Travelled with friends
1  Thank sbesse2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 October 2021

This hotel was excellent. The hotel room was spacious, nicely furnished, comfortable and quiet. The hotel and room were very clean. There was a lovely flower garden along the entrance walk. The staff were very helpful. The room was great value for the price. As a woman traveling alone, I felt very safe. I would stay here again.

Date of stay: September 2021
    • Sleep Quality
    • Cleanliness
    • Service
Thank TravelingCharWorld
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 April 2020

The staff does not communicate well at all. I had to stay in Groton for a few weeks from a business trip (stuck here since COVID-19) and asked for folio/receipt of entire stay. Each week I asked for receipt and was assured I would receive at final check out. Well, after a few weeks, I checked out and because of my payment methods (even though the room was under my name), they refused to give the folio/receipt in order for me to submit my business expense report. WHY?!?!??
HEATER was cold air only (even after hard reset), faucet leaked and soaked floor, microvave from the 70's, cobwebs. Staff repaired faucet but insisted heater was working fine. Not sure how that conclusion was at all possible. I bought a small heater at walmart.
Cleaning services, while they did not speak English at all, were polite but murderous to obtain towels and toilet paper. They do not actually "clean" especially in light of COVID-19. Don't touch anything in lobby.
Walls are paper thin, so you hear doors slam, the drug deals and assaults/abuse next door! (NO LIE).
Only reprieve is that location is good. Stop&Shop, Walmart, gas, pizza/sub shop and park nearby as well as major and minor highways.
Laundry in basement (it's a scenario out of a horror movie, but they work!)
Weekly rate (direct from hotel) is much cheaper than daily rate posted on travel sites.
Free WIFI but horrible signal.
VERY large rooms (ie versus nearby Windsor or Flagship).

Date of stay: March 2020
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank SavvyTravelerNotCT
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 October 2019

I had stayed here many times in the past under previous ownership. Since the new owners took over it has become a very poorly kept place to stay. It shouldn't pass inspection. There are fire hazards, safety issues with children & even ROACHES. How can the owners live there like that? I had read a review dated 4 months prior to my most recent stay there of roaches but I didn't know how seriously to take it & if there were roaches I figured the owners would have taken care of the problem since they wouldn't want a bad review especially one like that. Well I stayed in the 1st room on the right & to the right of the lobby. I came back very late one night when I turned on the light I saw roaches scurrying around on my exercise mat on the floor. I was appauled. I managed to kill one and at 3am I rang the front desk bell and placed the roach on the desk and told them I found this one of many in my room. And he replied "Well do you want another room?" No I didn't want to have to move all of my stuff to another room at 3am & then have the same problem. I expected him to refund my room but he did not. I slept with the lights on the rest of the night & moved all of my belongings high up in the closet.

Date of stay: November 2018
Thank K O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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