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Traveller rating
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All reviews front desk room was clean fitness center one night stay lobby lauren hgi highway hallway
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Reviewed 14 February 2017

Stayed at this location during a business trip, staff was probably the friendliest, most accommodating that I've ever experienced at a hotel. Even allowing me to borrow a shovel to dig out my rental car after a big snowstorm.

Date of stay: February 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank scottpNYJ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM-HGI-Glastonbury, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this reviewResponded 16 February 2017

Thank you for sharing your review. I am glad that our team could come through for you during your snowy trip. We look forward to your next visit with us.

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Reviewed 13 February 2017

Very nice clean room. The pool and hot tub were clean and very relaxing. Nice exercise room with tv's on the machines. Lobby was very nice. Decorations were very nice. Fireplace also. Staff was polite and considerate.

Date of stay: February 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Robin G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM-HGI-Glastonbury, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this reviewResponded 16 February 2017

Thank you for sharing your review from your recent stay. It is wonderful to see that you enjoyed the hotel and our team. We look forward to your next visit when returning to the Hartford/Glastonbury area again.

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Reviewed 11 February 2017 via mobile

Was looking for a little get away & wanted to relax so I was looking for a suite with a whirlpool tub in the room!! After about 45 mins of looking we hit the jackpot!! We stayed two nights & it was pleasant. The room was very spacious & well put together the bathroom was even better. Did I mention we were snowed in? We were in very good hands at Hilton Garden Inn, the staff took care of us very well with whatever we needed I have no complaints here at all !! Thank you, I will be recommending them as well as returning!!

Date of stay: February 2017
Trip type: Travelled as a couple
Thank Russell R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM-HGI-Glastonbury, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this reviewResponded 12 February 2017

Thank you for taking the time to share your comments on your recent stay. As you can tell the staff love to share the snowed in experience and really get to know our guests and welcome them even more into our family. We look forward to your next stay and appreciate you spreading the word. Safe travels.

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Reviewed 11 February 2017

As a result of the snow storm of Feb 9 we ended up staying over night instead of completing our trip to VT that day. Staff could not have been more helpful and accommodating, Room, food, fitness center were all fine. We always stay at this hotel on our trips to the greater Hartford area due to its location and for the comfortableness of the hotel.

Date of stay: February 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank brucewbutler
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM-HGI-Glastonbury, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this reviewResponded 12 February 2017

Thank you for your recent review. It is always a fun time for the hotel during larger snow storms as we have the opportunity to spend more time with our guests, which we love to do. We look forward to your next stay and wish you continued safe travels.

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Reviewed 11 February 2017

Room was OK.
Breakfast was $11 per person but was limited. For that cost either have more options or make it free. You order from a server of the hot food but it did not seem like we could go up a second time. Little disappointed in the pastry selection also. Seemed bare.

Date of stay: February 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Kelly B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GM-HGI-Glastonbury, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this reviewResponded 12 February 2017

Thank you for sharing your review. While the Garden Inns do not offer free breakfast we do offer rates with breakfast as it is completely cook to order. I am sorry that you felt you could not return to the buffet as we do offer an all you can eat style. We look forward to your next trip with Hilton.

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