Stay was great! Staff was very very nice and accommodating! Room was clean. Breakfast included. I'd definitely stay again! Pool, laundry and exercise room available all areas we clean.. I went for a weekend getaway and really was needed and enjoyable. Very much recommended!
Thank you jessicabS8585LU for your GREAT review! We are pleased to hear about all the things that you enjoyed while staying at our hotel. We look forward to welcoming you back in the future.
Room 344 stunk like dog pee so bad and after every one saying they can’t do nothing that night I found out there was a king bed room but they did not want to give to my wife and I because it was last room did not want to give for same price moved us next morning then when we checked out Sunday just gave me some points for the warm smelly room we ended up having to stay in a/c worked here and there but when it came on made smell worse shame that money beat out customer satisfaction
Staff was very friendly and helpful. Only issue was there was something left over in the room from previous guest. When we contacted the front desk they apologized and immediately sent someone to the room to collect it. They were very quick to respond to our needs.
Stayed one night over Labor Day weekend after spending the afternoon at a friend's barbecue while waiting to tube the Farmington River the next day.
Upon entering mid evening the lobby was a cacophony of sound and total chaos with what appeared to be a mixture of family reunion folks and a teen hockey team. Take out boxes were everywhere, people were talking at the top of their lungs and some kids were literally running around on the furniture and streaking water along the hall from the indoor pool area. The employee at the desk seemed both unfazed and did not so much as react to our comment regarding the chaos.
The noise carried on well past 1AM as some of these folks were in the outside seating area which is a lovely spot BTW. We were on the top/third floor in a corner room and heard their voices carrying. In the morning the foyer had a similar chaotic feel when we went for breakfast at 9:45 which was pretty well picked through.
The room was a generous size and had everything you could need including large shower gel, shampoo & lotion. Only issue for us was no exhaust in the bath so the mirror fogs over and the bed was softer than we like.
This place has a nice curb appeal and a lot of potential if the front desk personnel would be more assertive in not allowing some guests to take over the common areas and run wild detracting from the experience of others.
This hotel is not in a good location. All four of my tires were stolen off my car in the hotel parking lot. Apparently according to the police, car theft is a problem in this area but yet the hotel does nothing to protect guests. There is no security, no cameras outside.
