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“Decent”

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Hartford Hotel & Conference Center
Ranked #5 of 5 Hotels in East Hartford
Watervliet, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Decent”
Reviewed 29 May 2012

We came to this hotel Memorial Day Weekend for the Dave Matthews shows at Comcast Theater. When we checked in, the manager I'm assuming, named George, was really mean and not personable at all. All the other staff was great. I wanted the highest floor possible and he stuck us on the second floor... not cool. I work in the hotel business and if someone puts in a request like that, I do everything humanly possible to make them happy and fulfill their request. The room was neat and clean besides the fact that my boyfriends bare feet stuck to the bathroom floor because it was sticky. The only other thing that I didn't like was the fact that it's not in the best part of town and there is a bar attached! At one am as we were getting back, we walk in the lobby and you can hear the loud music, and for some reason they allow the drunk people from the public bar that don't even stay there, walk around the lobby! Not safe at all.

  • Stayed May 2012, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Dmbfan23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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224 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Calgary, Canada
Level Contributor
62 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 19 May 2012

The property is tired. The lobby smells of smoke coming from the pub on the main floor. The rooms are clean but the hot water takes about 10 minutes to come and I stood in 4 inches of water that wouldn't drain while in the shower. It gets loud in the parking lot when the bar closes. Overall it is more of a motel than a hotel. Good if passing through and you need a cheap room but definitely not a destination hotel.

  • Stayed May 2012, travelled on business
    • Value
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Helpful?
1 Thank NStormW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these East Hartford hotels

Auburn, Maine
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 May 2012

Rating this place "Poor" is generous. We stayed one night with seven people in 3 rooms. Overall, this place felt shabby and run down. The rooms were large and adequately clean, which is the best I can say. EVERYTHING ELSE needed an update from lobby to carpets to elevator to breakfast area. Several points to note: the connected "restaurant" is literally a pool hall / beer joint that happens to have a menu; we walked in mid-afternoon and walked right back out. The free breakfast is embarassing. It's set up on tables in what was formerly a guest room on the first floor. It consisted of four bins of cereal, several trays of muffins / pastries, bagels and a toaster, and nasty coffee in sample-sized cups.
The worst feature of our stay was undoubtedly the two drunks in the hallway screaming at each other at 1:30 a.m. which took two calls to the front desk and a threat to call the police to end. This isn't the hotel's fault exactly, but it did seem characteristic of the riff-raff we saw at this hotel.
Overall, this place was really, really bad for a Ramada. The Comfort Inn next door looked much more appealing.

  • Stayed May 2012, travelled with family
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Helpful?
1 Thank WelcomeToMaine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mass, USA
Level Contributor
56 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 23 March 2012

Stayed 3 nights for work the beginning of March. The hotel was okay, nothing special and a bit dated. My room was large and generally was clean. The heat/ac unit was an older under window unit that was rather fussy and inconsistent. The bed was comfortable and the bathroom decent.

The bar was poor. The male bartender was rather aloof and spent most of his time on the other end of the bar which was the sports bar side, the hotel side is basically a hole knocked in the wall for direct access. The bar sticks 6 feet in and there's maybe 12 stools and not much room for anything else. You'd be better off attempting to cross the road to the Mexican place across the street.

The hotel is directly off Rt 84 and only about a mile from Rt 91, and you can see Rentschler Field from the hotel. It'd be very convenient for any event ion Hartford, especially a UConn football game, but at a good price.

  • Stayed March 2012, travelled on business
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Helpful?
1 Thank PhineusFlog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newbury, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 December 2011

House keeping was terrible. I had to stay there for 2 wks for work purposes. You were lucky to get your room vaccumed. Towels were stained, no reg. coffee. Not once was the bath tub, toilet or sink cleaned. Bad enough to work 12hrs a day 7 days a week and come back and clean my own room. Complanied to manager and nothing was done. Front desk never greeted me while coming and going. How rude. Oh and also the bar connected to the hotel was not so get, the barmaid said she was to busy with the regulars to attend to me and that i would have to wait. She made me wait 20 mins for one beer. Never went back there to say the least. Rude people bad service!!

  • Stayed November 2011, travelled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Becky B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hartford Hotel & Conference Center

Property: Hartford Hotel & Conference Center
Address: 363 Roberts Street, East Hartford, CT 06108-3603 (Formerly Ramada East Hartford)
Region: United States > Connecticut > East Hartford
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #5 of 5 Hotels in East Hartford
Price range (per night): ₹ 5,749 - ₹ 7,622
Hotel Class:3 star — Hartford Hotel & Conference Center 3*
Number of rooms: 60
Official Description (provided by the hotel):
Welcome to the HHCC in East Hartford, CT located just minutes from downtown Hartford & 16 miles from Bradley International Airport. Travelers appreciate the convenient location & free parking. Easily located off of I-84, this East Hartford hotel is near Rentschler Field, home of UCONN Huskies Football, Cabela's, & minutes from the Connecticut Convention Center, Hartford Civic Center, Dodge Music Center, Connecticut Expo Center & Bushnell Theatre. Attractions near hotel include the Mark Twain House, Harriet Beecher Stowe Center, Wadsworth Atheneum Museum of Art, Children's Museum, & the New England Air Museum. Other attractions include Mystic, CT, Mohegan Sun Casino, & Foxwood's Resort Casino. The Holiday Inn East Hartford is also near several colleges & universities such as the University of Connecticut, University of Hartford, Trinity College, St. Joseph College, Rensselaer at Hartford, Goodwin College, & Manchester Community College. Guests visiting local companies, Pratt & Whitney, Cellu Tissue, Coca Cola, Freightliner. ... more   less 
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Also Known As:
Ramada East Hartford Hotel East Hartford
Holiday Inn East Hartford
East Hartford Holiday Inn

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