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“Good Staff, Nice room” 5 of 5 bubbles
Review of Holiday Inn Express Branford/New Haven

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Holiday Inn Express Branford/New Haven
Ranked #3 of 7 Hotels in Branford
Connecticut
Level Contributor
59 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Good Staff, Nice room”
5 of 5 bubbles Reviewed 3 November 2011

We needed this hotel because of no power due to October storm. Heidi, at the front desk was friendly as we checked in. The room was clean and comfortable. Breakfast in the morning was excellent. The WiFI was broken during the stay. He said they were unsure why it was not working.

  • Stayed November 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sonic8899
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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196 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Japanese first
  • Korean first
  • Spanish first
  • Any
English first
Florida
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 26 September 2011

Book this hotel as my husband had to go to CT on business. It was everything he needed and more. Close to where he needed to go, free wifi, free morning breakfast, free parking, comfortable room. And all for a great price. Definately stay again

  • Stayed August 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kootz60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
south meriden
1 review
5 of 5 bubbles Reviewed 8 September 2011

we celebrate our wedding,and reception at the conference room,it was a wonderfull experience,linda the manager was awesome with us,she book me and my hubby in the bridal suite,absolutly beautiful!!! the staff help us with all the organization at the conference room..all i have to say its the best hotel in the area,clean,fresh!! we will go back!!! breakfast was very good!! thanks!!

Room Tip: all the rooms are nice but we love the bridal suite has a jacussi..
See more room tips
  • Stayed May 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nellie g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbia, South Carolina
Level Contributor
75 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed 6 September 2011

Stayed here while attending a large family Labor Day get together in Madison. Very clean, staff was super helpful and the room was more than large enough to accomadate a roll away bed in our room with two doubles. Hotel was full, due in part to guests for a large wedding party staying here. Staff handled it all without missing a beat. We will use this hotel when we come next year.

  • Stayed September 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Carldaddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fairfield, Connecticut
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 5 September 2011

This was easily the worst hotel I've ever stayed in. I was not expecting something great, but it was terrible. If it wasnt for a wedding I was staying there for, I'm sure some of my family would've demanded money back and tried to find somewhere else to stay.

Check-in was easy enough, but when we tried to bring all of our luggage to the ONE elevator in the building, there were about 3 housekeepers standing and waiting for it. The elevator opened at least 3 seperate times, and they would chat with another housekeeper and then let it keep going. At this point there was now a line of about 6 guests waiting for the elevator, with the housekeepers blocking it and unphased. It took another (I'm guessing higher-up) housekeeper to tell them to get out of the way. Okay, easy enough. Got to my non-smoking room, and it REEKED of smoke. Like, hit you with a wall of smoke when you walked in. My mom said that she had originally been in the room across the hall and got moved because of the same thing. Running late, I figured we'd deal with it for one night.

Came back from a function, and there was a cot sitting in our room. Although we called and asked to have it removed because we never requested one, it made us uneasy that there had been unauthorized access to our room. If we had known someone would be in there, we wouldve put away our valuables and cash and such. However all of these things were strewn about as someone we did not request was in our room, which made us uneasy about what can go missing when something is "accidentally" delivered to the wrong room while the guests are out.

The beds were rock hard, the air conditioning never seemed to cool down the room, even after trying all settings, and the lights from the parking lot shined directly into the room at all times. In addition, several members of my family were kept up ALL night by loud guests partying til 6AM, even after complaints were made to the front desk.

Overall this was an indoor place to sleep, but I would never come back here again if I had a choice.

  • Stayed September 2011, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank CT88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Holiday Inn Express Branford/New Haven

Property: Holiday Inn Express Branford/New Haven
Address: 309 East Main Street, Branford, CT 06405
Phone Number:
Region: United States > Connecticut > Branford
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Branford
Price range (per night): ₹ 7,009 - ₹ 12,315
Hotel Class:2.5 star — Holiday Inn Express Branford/New Haven 2.5*
Number of rooms: 86
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Branford-New Haven, CT. This beautiful, newly built hotel is conveniently located off I-95 at Exit 55, just 1 mile from Downtown Branford. Situated 10 miles from downtown New Haven, 35 miles from the Hartford Convention Center & 45 minutes from Bradley International Airport, this property features 96 beautifully appointed oversized guest rooms. The hotel features a Complimentary Express Start Breakfast along with the most up to date amenities and facilities including an Indoor Pool, Whirlpool, On-site Laundry Facility, Fitness Center, Business Center and Free High Speed Internet Access. Ideal for business or leisure, the Holiday Inn Express Branford-New Haven, CT hotel is only minutes from local businesses and attractions. Free WiFi & Ethernet High Speed Internet throughout the hotel!Visiting on Business:The Holiday Inn Express makes doing business easy, located just minutes from: Harley Davidson, Wal-Mart, Home Depot, Lowe's, HondaVisiting Area Attractions:Be close to all that this area has to offer, including the Branford Festival, Branford Town Center, Thimble Islands, Yale University, Lighthouse Point, Ocean Beach State Park, Trolley/Peabody Museums.'STAY SMART' at the Holiday Inn Express Branford-New Haven, CT and Experience this new hotel with outstanding services and amenities. ... more   less 
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Also Known As:
Holiday Inn Express Branford/New Haven Hotel Branford
Holiday Inn Branford
Branford Holiday Inn

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