Our stay started off with the key not working in the door, so we had to go back to the front desk to get that fixed. The room was in Bad shape. Wall paper was peeling off the wall and a small section was even ripped off the wall. The carpet was stained & filthy. One of the worst parts was that when we opened up the pull out couch, we found that the sheets apparently had Not been changed because we found someone else's hair in the sheets. That's inexcusable and just plain gross. The free breakfast was OK, but there were only 3 small tables so people were standing around waiting for others to finish so they could sit down & eat. Paying over $100 for this kind of experience is terrible. To add insult to injury, they have the gall to Charge you a "Reservation Fee" when you book a room.
- Official Description (provided by the hotel):
- Welcome to the Baymont Inn & Suites Branford / New Haven Hotel! At our hotel listening to our guests and treating them like neighbors is what we do best. We call it "hometown hospitality" and it comes complete with all the comforts of home and more! Whether you're traveling for your child's soccer tournament, a romantic getaway, a family vacation, or another important business trip, we have the right hotel accommodations for you. From breakfast to bedtime and all the moments in between, you can rest assured that your visit with us will be delightful. Starting with the warm welcome of our staff, you can count on a restful night of deep sleep, a free, reliable wireless, high-speed Internet access connection, and a hearty meal of French Toast, waffles, Kellogg's® cereal, hot coffee and chilled orange juice at the Baymont Breakfast Corner. So the next time you are planning a trip, remember that at Baymont Inn & Suites Branford / New Haven you're always welcome! ... more less
- Reservation Options:
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- Also Known As:
- Baymont Inn And Suites Branford Hotel Branford
- Baymont Inn Branford
- Best Western Branford
- Branford Best Western