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“Not a good experience”

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Baymont Inn & Suites Branford / New Haven
Ranked #5 of 7 Hotels in Branford
Reviewed 19 October 2017

Our stay started off with the key not working in the door, so we had to go back to the front desk to get that fixed. The room was in Bad shape. Wall paper was peeling off the wall and a small section was even ripped off the wall. The carpet was stained & filthy. One of the worst parts was that when we opened up the pull out couch, we found that the sheets apparently had Not been changed because we found someone else's hair in the sheets. That's inexcusable and just plain gross. The free breakfast was OK, but there were only 3 small tables so people were standing around waiting for others to finish so they could sit down & eat. Paying over $100 for this kind of experience is terrible. To add insult to injury, they have the gall to Charge you a "Reservation Fee" when you book a room.

  • Stayed: October 2017, travelled with family
    • Value
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    • Cleanliness
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Review collected in partnership with Baymont Inn & Suites
Thank D9084CLterrys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (508)
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9 - 13 of 508 reviews

Reviewed 12 October 2017

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank 376nika
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 12 October 2017

Very disappointed. Made a reservation for two king rooms. Upon arrival told there was only one room on reservation and there were no more rooms. Pulled up the reservation on my phone and showed that we had two rooms. Front desk person gave us king and suite but rooms were on opposite ends of the building. Rooms were noisy including barking dogs. Had requested non-smoking rooms. They were both labeled non-smoking but smell of smoking in hallways came in under the door. Couldn't wait to get out the next morning!!! The only good thing was the easy on/off access to route 95. Would NEVER stay here again.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank B4730FLwilliamc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2017

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank Karen T
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 9 October 2017

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank Jen W
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about Baymont Inn & Suites Branford / New Haven

Address: 3 Business Park Dr, Branford, CT 06405-2925
Phone Number:
Region: United States > Connecticut > Branford
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Branford
Price Range: ₹ 4,735 - ₹ 7,265 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Baymont Inn & Suites Branford / New Haven 2*
Number of rooms: 84
Official Description (provided by the hotel):
Welcome to the Baymont Inn & Suites Branford / New Haven Hotel! At our hotel listening to our guests and treating them like neighbors is what we do best. We call it "hometown hospitality" and it comes complete with all the comforts of home and more! Whether you're traveling for your child's soccer tournament, a romantic getaway, a family vacation, or another important business trip, we have the right hotel accommodations for you. From breakfast to bedtime and all the moments in between, you can rest assured that your visit with us will be delightful. Starting with the warm welcome of our staff, you can count on a restful night of deep sleep, a free, reliable wireless, high-speed Internet access connection, and a hearty meal of French Toast, waffles, Kellogg's® cereal, hot coffee and chilled orange juice at the Baymont Breakfast Corner. So the next time you are planning a trip, remember that at Baymont Inn & Suites Branford / New Haven you're always welcome! ... more   less 
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Also Known As:
Baymont Inn And Suites Branford Hotel Branford
Baymont Inn Branford
Best Western Branford
Branford Best Western

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