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“European feel, nice, but needs updating”
Review of Sonnenalp

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Sonnenalp
Ranked #1 of 30 Hotels in Vail
Certificate of Excellence
Highlands Ranch, Colorado
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“European feel, nice, but needs updating”
Reviewed 30 May 2012

Overall a nice stay, but the spa area needs a makeover. With all of the recent expansion in Vail, the Sonnenalp feels old and outdated. The restaurants and employees are nice. The brunch at Ludwig's is great. We went for my wife's birthday and they gave us a complimentary bottle of wine and a free gift at the spa which was a nice touch.
The bed was hard, 2 lights in the room didn't work, the bathroom tile looks like something from the 80's. The tub wasn't jetted and placed in a corner which was all but impossible to use. There's no iPod connectivity.
Please update Sonnenalpers!!

Room Tip: The rooms overlooking the pool/garden area are very nice
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bruce D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jfaessler, Owner at Sonnenalp, responded to this review, 2 June 2012
thank you for staying with us and for taking the time to writing this review.
i apologize leaving you with the impression that the Sonnenalp is lagging behind when it comes to keeping the property in top condition and updated.

We continuously renew, reconcept, and refresh, but also respect the traditions of our bavarian heritage, which is quite different from the more slick and modern architecture of other Vail properties.

We will carefully check your room to take care of the items mentioned.

Thank you for your input.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (225)
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Conifer
Level 6 Contributor
107 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 17 May 2012

Wonderful, European feel with tremendously helpful staff. The western restaurant, though it is not European, is a very enjoyable casual place to dine with delightful food and service. We have used the Sonnenalp for several years for our meetings with tremendous success, and will continue into the future.

  • Stayed June 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SpencerTConifer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mandeville, Louisiana
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 May 2012

Absolutely outstanding. Gracious, accomodating, wonderful rooms and suites, good food, CLEAN as a pin. Have been going there for years and will continue. The owners are on the grounds and I promise you will see them. Can't say enough good about them. Classic old Vail establishment. WIll be visiting them again this June. We are excited

Room Tip: they are all great
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  • Stayed June 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank wm f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 May 2012

This is a great hotel within walking distance to world class restaurants and shopping with views of the nearby ski hills. The service is excellent and the rooms are very nice. My wife loved the heated tile in the bathroom area. Be sure to eat at Kelly Liken which is also within walking distance... Kelly has appeared as a contestant on "Top Chef" and "Iron Chef" and has some great food choices.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NevadaMac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Park City, Utah
Level 6 Contributor
413 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
Reviewed 2 May 2012

Sonnenalp Resort is simply the best in Vail. Amazing rooms, very high level of customer service, great food. We've attended meetings there every winter for the past decade. Outstanding service and location is great for ease of access to I-70 (30 seconds) or walking into Vail Village (3-4 minutes). Highly recommend.

Helpful?
Thank TumbleweedandCactus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sonnenalp

Property: Sonnenalp
Address: 20 Vail Road, Vail, CO 81657-5010
Phone Number:
Region: United States > Colorado > Vail
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Vail
#1 Spa Hotel in Vail
#1 Top resorts Hotel in Vail
#3 Business Hotel in Vail
#6 Romantic Hotel in Vail
#7 Family Hotel in Vail
Price range (per night): ₹ 15,848 - ₹ 56,243
Hotel Class:5 star — Sonnenalp 5*
Number of rooms: 127
Official Description (provided by the hotel):
Sonnenalp is a unique hotel in Vail, Colorado renowned for personal service and genuine, family-run hospitality. Enjoy world-class amenities and conveniences in the heart of Vail Village. ... more   less 
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Also Known As:
Sonnenalp Resort Of Vail Hotel Vail
Sonnenalp Hotel Vail
Sonnenalp Resort Vail

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