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“Just OK”

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Holiday Inn Hotel & Suites Trinidad
Ranked #4 of 10 Hotels in Trinidad
Certificate of Excellence
Reviewed 17 May 2017

For the most part, we were satisfied. However, the biggest disappointment with this hotel is that they don't serve any type of complimentary breakfast. They do have an adjoining restaurant, but you have to pay around $8.00 to $10.00 if you want anything to eat. The hotel itself is somewhat pricy for only getting a room and wifi. The hotel itself is very clean and the staff was friendly as well. However, we have stayed at many other HI before and a breakfast was always included in the price of the room. I guess after shelling out over $160.00 for the night, a little bit to eat before starting off one's day isn't too much to ask!

Room Tip: Rooms on the westside have a beautiful view of the mountains.
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  • Stayed: May 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank 380passingthru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Trinidad, responded to this reviewResponded 31 May 2017

Dear 380passingthru,

Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the with the hotel cleanliness and appreciate you have acknowledged our friendly staff. However, we regret if you did not fully enjoy your stay due to the lack of breakfast included in your stay. I'd like to take this opportunity to inform you of our Holiday Inn brand. Please know that we have a full service Holiday Inn where breakfast in not included in the rate unless you book it with the room and breakfast package. On the other hand, we also have a Holiday Inn Express which offers complimentary continental breakfast and this is a smaller version of our Holiday Inn full service. Your comments are important to the success of our organization, as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs. We have shared your comments with the hotel management and we’re confident that necessary actions will be made, in order to achieve complete guest satisfaction.

Once again, thank you for staying with us and we hope that this will not deter you from giving us another opportunity to make your future stays as pleasant as possible.

Sincerely,

Grace P.
Case Manager
IHGService

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Reviews (223)
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11 - 15 of 223 reviews

Reviewed 15 May 2017

My last stop in beautiful Colorado on my way home, decided to try out Holiday Inn Trinidad mainly for the Restaurant and Bar, was tired of driving so that really sounded good and it didn't disappoint, everything was great Hotel Rooms were very clean quiet and relaxing, now for the good part the Restaurant food was great had chicken fried steak really tender and tasty along with veggies and a few beers. also very friendly people to talk to in Bar, Staff was also very friendly and helpful, thanks for a great relaxing stay

Room Tip: first stay here I always prefer Higher Floor rooms less chance for noise,but this Hotel was very Qui...
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  • Stayed: April 2017, travelled solo
    • Location
    • Rooms
    • Service
Thank Cleve A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2017 via mobile

We stopped at this hotel on a rainy night driving through and we are so glad we did!!! Full service restaurant and bar, a very nice indoor pool and jacuzzi. The rooms are very clean and the staff friendly and helpful!!

Stayed: May 2017
Thank dianagreg1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2017 via mobile

Stopped at this Holiday Inn on our way to Manitou Springs. We arrived about 9:30pm and were checked in quickly. Room was very clean. Nice pool and hot tub area. Breakfast in the restaurant was good, although a free continental or hot breakfast would have been nice. Location is perfect. On the highway with a Walmart on the other side.

Stayed: April 2017, travelled as a couple
Thank marlea20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2017

Newer property and nice rooms. I've stayed here several times since it was opened. The main problem was that the quality of the food in the hotel restaurant, which used to be "good," had declined to less than satisfactory. I was served raw chicken with the very sad looking fettuccine alfredo. They did allow me to switch to a burger instead. The next morning the bacon with my breakfast was cold. This Holiday Inn Express does not have the free breakfast. Trinidad is a difficult place to find a place to eat if you are there on a business trip.

Room Tip: Ask for a mountain view.
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  • Stayed: March 2017, travelled on business
    • Value
    • Location
    • Service
Thank SassyRat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Hotel & Suites Trinidad

Address: 3130 Santa Fe Trl, Trinidad, CO 81082-3760
Phone Number:
Region: United States > Colorado > Trinidad
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 10 Hotels in Trinidad
Price Range: ₹ 7,849 - ₹ 10,315 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Trinidad 3*
Number of rooms: 86
Official Description (provided by the hotel):
Welcome to the Newest Hotel & Suites in Beautiful Trinidad, Colorado Ideally situated in the foothills of the Sangre de Cristo Mountains near Trinidad State Junior College and historic, downtown Trinidad, the Holiday Inn Hotel & Suites Trinidad offers deluxe accommodations near popular Trinidad attractions and leading southern Colorado businesses. While lodging in Trinidad, Colorado, hotel guests enjoy visiting the Trinidad History Museum and the historic El Corazon de Trinidad downtown district. Outdoor recreation at Trinidad Lake State Park, the Trinidad Riverwalk and Cougar Canyon Golf Course, designed by Jack Nicklaus, can also be found less than eight miles away. Business travelers appreciate our comfortable Trinidad, CO accommodations near Halliburton, Coca-Cola, Maverick and Comcast. Over 1,700 sq. ft. of meeting space, a 24-hour business center and free high-speed, wireless Internet access are also available to meet our guests' professional needs. During your stay, we hope you will visit our Trinidad Peaks Restaurant. In the evening, be sure to join us during happy hour in our full-service Trinidad Peaks Lounge. An indoor, heated pool and whirlpool, and a well-equipped fitness center are also provided for your enjoyment. Gorgeous views of the Sangre de Cristos are free. As you plan your trip to southern Colorado, we invite you to explore our excellent Trinidad, CO hotel rates and make your reservations today. ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites Trinidad
Holiday Inn Trinidad
Trinidad Holiday Inn

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