This is our third visit to this amazing resort/city. My family stayed at this condo during Christmas. The location and view was great for the price we payed! Nicely stocked with everything needed for quick meals. It was because of the minor things (at least to me) that I gave this property a three. Many of the plugs were stripped so things would not stay plugged in and traveling with teenagers this is a must :). Coffee pot, bathroom heater, fireplace at times, dishwasher...need to be fixed. I put all of the items on a list and gave it to the Retreatia personnel so maybe they are all working by now.
This unit is managed by Retreatia and, although they were very, very good, it appears that the rest of the condo is managed by Wyndham. At first, we were not aware that we were not allowed to use the constantly running shuttle, maid service, breakfast... Once we put our bagged trash in the hallway for removal and we received a letter stating that our unit was not managed by Wyndham and to please not use the services. I do not even think we were supposed to use the maintenance guy, but we just were not aware at first. I am sure Retreatia could have been called for all issues (and even a shuttle), it was just not as convenient.
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