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“Avoid Orbitz and avoid this hotel” 2 of 5 bubbles
Review of Allington Inn & Suites

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Allington Inn & Suites
Ranked #3 of 3 Hotels in South Fork
Cincinnati, Ohio
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Avoid Orbitz and avoid this hotel”
2 of 5 bubbles Reviewed 14 June 2011

I booked this hotel through Orbitz for a 1-night stay at a rate of “$68 plus tax”. When we checked in on 6/2/11, the hotel levied a surprise “surcharge” of $6.75 which was assessed (quoting the desk clerk) “because Orbitz used a web site that charged our hotel a fee”. Thus, the total charged to my credit card was $81.14 ($68 + $6.39 tax + $6.75 “surcharge”). Upon our return home, I emailed Orbitz to request a refund of the fee, since it was not disclosed in advance. Orbitz’ emailed a reply which directed me to phone them to discuss the issue. I did so, and was then on the phone with Orbitz for 53 frustrating minutes (much of the time on hold) – first with a customer service rep and then, after being transferred, with a “hotel specialist” who had to be prodded repeatedly to actually look into the surcharge. (Of course, no one at Orbitz had accessed or, apparently, COULD access my email which detailed the issue, which meant I had to repeatedly explain it.) End result: the “hotel specialist” claimed that the surcharge was unique to this hotel and had nothing to do with Orbitz, but that Orbitz would get back to me within 24 hours with a response to my request for a refund. That was 4 days ago, and I’m still waiting. So, I have 2 suggestions: (1) NEVER book anything through Orbitz (I have never had such a problem with any other booking site), and (2) DON'T STAY at the Allington Inn & Suites. The hotel is nothing special (a bit dingy, actually), and there are other hotels in South Fork – why stay at a place that sticks you with an extra fee when you check in?

Room Tip: Go elsewhere
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  • Stayed June 2011, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank ShaneRussell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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135 reviews from our community

Traveller rating
    53
    26
    30
    9
    17
See reviews for
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10
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Albuquerque, New Mexico
Level Contributor
74 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 14 June 2011

Great location, very reasonable price and very comfortable room. Management/staff were wonderful hosts and very helpful. You gotta love Jack the yellow lab cruising the lobby. Breakfast offering was excellent and had healthy offerings. We will return.

  • Stayed June 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mlunstra2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hunter, New York
1 review
5 of 5 bubbles Reviewed 22 May 2011

We were on a week long southwest adventure and were booked in a different hotel each night, including high quality chains. This hotel was the best of them all. Truly comfortable, quiet, and very well appointed. I felt right at home, yet very pampered. The only thing better than the room were the employees, each of whom were warm and helpful. We will recommend this hotel to everyone traveling in south Colorado

  • Stayed May 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank fenzwife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Panhandle
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 21 March 2011

The staff at this hotel went above and beyond to make us happy. Due to a former employee of the hotel, our room was double booked. The manager literally took matters into her own hands and allowed us to stay 4 nights in her condo. The hotel staff was awesome in making sure we were happy and satisfied with our stay--and we definitely were. A bad situation was made right and we had a wonderful family snow ski vacation. The hotel is in a great location in quiet South Fork, CO. It is clean, nice pool and hot tub, rooms were good sized, breakfast tasty--would highly recommend this hotel. Book yourself a room!

  • Stayed March 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank PKHam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mora
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 March 2011

I stayed for 4 nights with two very lively boys - the staff were very helpful, courteous and friendly and the place was clean, calm and well ordered. The maid restored the devastated room every day, and anything we needed was instantly provided. The pool was clean, and so was the hot tub, in which we spent a lot of time. Breakfast items were nice and fresh, and so was the coffee. There was an excellent ski shop right across the road where I got our skis tuned - soooo convenient. We had a very pleasant stay, and wonderful skiing, and will be back at the Allington in November if Mother Nature will provide snow . I recommend this hotel without reservation!!!!!!!

  • Stayed March 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MoraShelley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Allington Inn & Suites

Property: Allington Inn & Suites
Address: 182 Frontage Rd, South Fork, CO 81154-9770
Phone Number:
Region: United States > Colorado > South Fork
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in South Fork
Price range (per night): ₹ 5,325 - ₹ 6,538
Hotel Class:2 star — Allington Inn & Suites 2*
Number of rooms: 43
Official Description (provided by the hotel):
Stay at the Closest Hotel to Wolf Creek Ski Area! Offering Deluxe King & Queen Rooms, Double Queen Suite, Jacuzzi Suites & Extended Stay Suite, along with the most amenities including the Only Indoor Pool in Town, Hot Tub, Complimentary Deluxe Breakfast, Complimentary WIFI, 24-Hour Guest Services, Cable Television with Premium Cable Channels, Gourmet In-Room Coffee, Iron & Full-Size Ironing Board, Hairdryer, Guest Laundry, Complimentary Newspaper, Business Center, Group & Meeting Facilities, and Fitness Center. ... more   less 
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Also Known As:
Allington Hotel South Fork

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