Joined friends three weeks prior to their planned trip, this was the only room available .. we thought, ok Westin property , it can’t be all that bad and booked the room fir 5 nights . It was a nightmare … there was no bell boy , at check in , the receptionist did not a-quaint us with the property , usually at ski resort hotels, they tell you which floor the restaurant, spa, ski valet , hot tub etc. Is what services are complimentary etc. We had to ask each thing , even to get to our room . Her instructions were take first floor, then go down a corridor and take another elevator to the third floor ti our room . Once we took the elevator to the first floor , hauling our ski bags , etc , it opened out to an open corridor , freezing , dirty, slick with slushy water , after about a 100 yards there was an elevator, we took it to the third floor , once again we dragged our luggage , made two trips to the room .
The room was a disaster , there were loose electrical wires everywhere , the bedside lamps were not working, the telephone was not working , it was like Alaska in the room .. one of us had to go back down the two elevators to the reception ti tell them the phone was not working , nor was the heat in the room . She gave us a number you call from our personal phone each time we needed anything and that she would send someone out to fix the heat !! An electrician did come, poor guy really tried th ti what he could , he said the wiring was behind the bolted bed and he couldn’t do much for the phone or the lights! The heat board had crashed or something and he says he would bring up a new element if he could find one and fix it for us .. after four hours of checking in around 7 pm , he did find one and had the heat going for us .
Meanwhile my husband tried to call all the hotels around , there was no vacancy !Wildwood had no other rooms available either .. the manager promised to move us to another room three days later , offering us two day refund and dinner at their restaurant … I’ll be posting pictures of the room as well as the restaurant , the rooms above the restaurant must have had water leak or damage they had plastic pails in couple spots collecting the water !! It really creeped us out .
Our mistake was not to read the reviews prior to booking !!
One good thing about the place is location , at the village close to restaurants and shops and ski off ti lift .

Worst motel ever. I have stays in hundreds and hundreds of hotels and I paid a pretty penny for this one. The worst ever. If this was the only hotel available I would recommend that you cancel your trip as it is not worth staying in place. The room heater did not work the lights were hanging by a thread the bathroom was like a freezer the bed was a dump. Oh my.

I stayed at this hotel as part of a group trip and someone described it as "a glorified Motel 6". I would say that is a very accurate description. The hotel is in an excellent location right next to the slopes and Snowmass Mall but that is the only thing that it has going for it. There were so many things wrong during my stay that made it not enjoyable. First, the type of room I booked (1 king) was not available even though I received a confirmation so I had to settle for 2 double beds. The deadbolt on the door did not lock and neither did the safe deposit box. The carpets and plumbing fixtures in the room are dated and worn.

Possibly the worst experience I had though was on my first night the room above had a large party with 20+ people and was blasting music until 1am on a Sunday night. The front desk tried multiple times to get the party to stop, but eventually they just gave up and let them go late into the night. I would strongly caution any one looking at this place to think twice before booking.