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All reviewsfront deskking suiteeggsfree bottled watercookiesfront rangemicrowave and refrigeratorplenty of parkingexcellent stayroom was cleanstaff was friendlyyogurtwould stay againgreat breakfastother hotelsexcellent valuepotatoes
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Reviewed 12 August 2018

Location, customer service, and breakfast was great. I would strongly recommend this hotel.
The hotel is in a nicely spaced business park around other hotels, restaurant, movie theater and shopping. You can conveniently walk, jog, and bike around the neighborhood with easy access to a trail.

  • Stayed: August 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Safari711200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2018

This was our first stay at a Best Western and we were pleased. The breakfast buffet was a plus. Other than a musty smell in our room (which mostly dissipated once the air ran) our stay was perfect. The hotel staff were always helpful and courteous. We will definitely stay at a Best Western again.

  • Stayed: July 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Ndavid52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGMLouisville, Manager at Best Western Plus Louisville Inn & Suites, responded to this reviewResponded 9 August 2018

Thank you so much for your kind words about our hotel. We are so glad you enjoyed your stay with us.
Our breakfast is very important to our guests so we are always soliciting feedback and changing what we can to improve. You can choose from scrambled eggs, sausage\bacon, breakfast potatoes, waffles, yogurt, fresh fruit, granola, danish, muffins, donuts, all kinds of hot and cold cereal as well as 24 hour coffee, tea, and coco.

Thank you for staying with us!

Pete Hawkins
General Manager
bwgmlouisville@gmail.com
303-327-1215

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2018

This Best Western needs a complete remodel. The building and the furniture are very outdated. They did get new beds which were very comfortable. That was the best part of the stay. It was dark, a little musty and just felt old. There are other hotels in the same area that are much nicer and the same price or less.

Stayed: July 2018
Thank Laurie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGMLouisville, Manager at Best Western Plus Louisville Inn & Suites, responded to this reviewResponded 29 July 2018

Thank you for your review regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

Thank you for staying with us.


Sincerely,

Pete Hawkins
General Manager
bwgmlouisville@gmail.com
303-327-1215

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2018

the room was clean and the bed comfortable. the breakfast was great and the staff helpful as well as polite. we would stay again if ever in the area but being from NC we can only recommend it for others just passing through.

Stayed: June 2018
Thank H584TAthomasf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGMLouisville, Manager at Best Western Plus Louisville Inn & Suites, responded to this reviewResponded 17 July 2018

Thank you so much for your kind words about our hotel. We are so glad you enjoyed your stay with us.
We recently got all new beds in the hotel and our guests love them.

Thanks you for staying with us!

Pete Hawkins
General Manager
bwgmlouisville@gmail.com
303-327-1215

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2018

My family stayed here 3 nights. We requested a mountain view room and were not disappointed. The room was clean and comfortable. Will, the evening manager was great! Fresh baked chocolate chip cookies and free water bottles were a nice end to busy day of hiking. The breakfast was excellent and had many choices. Nice pool/hot tub area to gather in the evenings. Close to and easy access to both Boulder and Denver. No pets? No problem...all the pet owners were very respectful to other guests. We will stay here again.

  • Stayed: July 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank bzweek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGMLouisville, Manager at Best Western Plus Louisville Inn & Suites, responded to this reviewResponded 17 July 2018

Thank you so much for your kind words about our hotel. We are so glad you enjoyed your stay with us.
We are so glad you enjoy the fresh baked cookies and free bottled water, along with our 24 hour complimentary coffee and tea service. We hope to see you again soon.

Thank you for staying with us!

Pete Hawkins
General Manager
bwgmlouisville@gmail.com
303-327-1215

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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