A friend stayed at this inexpensive motel a few years ago and just raved about it. I am a woman who was traveling alone over Halloween weekend. When I called to place my reservation, I asked if someone would be at the motel when I arrived late. The person I placed the reservation with said there definitely would be. Wrong! I arrived at 1030pm to find my key and receipt taped to the manager's door! That isn't safe!! I used my key for the room reserved only to find that someone else was in there!!! They pushed back on the door (thank God!) and motioned out the window that the room was obviously occupied. People get beat up or shot for intruding on a room in the middle of the night! I called the after hours number three times and no one answered. I wound up staying at The Hampton Inn down the street. Wonderful service and plenty of empathy for what happened to me. The next day, I stopped in and spoke with the girl at the front desk. She took a copy of the receipt for my more expensive hotel, as I said that the owner could make things right by refunding me the price of the alternate hotel. No luck. I've called several times and the woman who answers the phone, who claims to be the owner's mother, keeps giving me a different story every time I call. The owner has my telephone number and information and will call me back on Monday... By Friday the following week, still no returned phone call... The owner had a family emergency... The owner was in Mexico... The owner is in Illinois until Monday... The owner is in Illinois and unreachable by phone until Thanksgiving... DON'T STAY HERE. The front desk girl looked like she had had a hard night of partying when I dropped in the day after I had no place to stay. She said they "had a new girl running the motel that night" and still couldn't figure out who they put in my room. Spend a little more dough and stay somewhere down the road. They've obviously dropped the ball and have allowed me to leave this review (owner's mom agreed) RATHER THAN refund me another $60 for a very scary experience on top of a huge inconvenience. Ick.
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