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“Great service at Newly Renovated Hotel”

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Courtyard Glenwood Springs
Ranked #8 of 23 Hotels in Glenwood Springs
Certificate of Excellence
Springfield, Illinois
2 reviews
“Great service at Newly Renovated Hotel”
Reviewed 9 May 2012

This is a new Courtyard in Glenwood Springs off I70. Very nice room/furnishings, quiet, and in a nice mall area, but way at the edge with no traffic. Tricky to find, but worth the effort. Nadina at Front Desk was very helpful and made me appreciate the hotel even more. .

  • Stayed May 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank talrd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardGMLaura, General Manager at Courtyard Glenwood Springs, responded to this review, 9 May 2012
Dear talrd,

Thanks for your great review of our brand new hotel! Im glad you liked the furnishings and we will certainly pass on your kind words to Nadina. Hope to see you again soon on your next trip.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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292 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
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English first
Kansas City, Missouri
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 7 May 2012

Visited there with some friends this weekend and pleasently surprised by the value ($99 which is off-season pricing) for 2 queen beds. Clean, newer hotel in the "newer" part of town but a 5 min drive to downtown and walking distance to a large shopping area with a Target, etc. The staff was pleasent although the lady that checked me in said she would look for more pillows for me and never followed up on it. She did let us check in an hour early which was very nice.

I'm picky about the cleaniness of hotels and our beds and linens were clean, towels in the bathroom were good but thin (average), and the lobby area was very nice.

Things that will help you: the lobby "bistro" is open from 6am-10am and 5pm-10pm and looked like they had some good options but we were never there during those hours. They had some great options that cost a pretty penny if you were disparate which is nice to offer I thought. I loved you could check-in for your flight in the lobby for free. The indoor pool looked nice but small...hot tub standard. Also this place is RIGHT next door to another Mariott so make sure you know which one you reserved :)

Room Tip: Rooms in the 112-101 and 212-201 (I think that's the range) might have the noise from the indoor...
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  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TrFab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardGMLaura, General Manager at Courtyard Glenwood Springs, responded to this review, 9 May 2012
Dear TrFab,

We appreciate you writing in to share your recent stay with other TripAdvisor travelers. We are glad you enjoyed your stay and had a nice visit. Your feedback is important, and we thank you for your time. See you on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver
2 reviews
Reviewed 23 April 2012

This was a spur of the moment trip Easterweekend. The hotel seemed empty that weekend probably since it isn't located downtown so it's quiet but no problem to drive into town if you have a car or bicycle since GS is not very big. There is a shopping strip across the street with a Starbucks and a pub, Target etc. The king room we had was very nice with a pull out couch and fridge/coffe maker area. The shower was large, floor level but the door was mounted on the shower side and leaked. We had to ask for a hair dryer which was brought up instantly by the receptionist that seemed to be the only one working that weekend. There are computers for guests in the lobby and a nice bar which is also where you get breakfast items. We went out for breakfast so cannot comment on breakfast. The only problem was a double charge by the hotel, we booked it via internet agency at www.venere.com but it was reimbursed no questions asked. We would definitely stay there again.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank healthycocoa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardGMLaura, General Manager at Courtyard Glenwood Springs, responded to this review, 7 May 2012
Dear HealthyCocoa,

Thank you for your review of our brand new hotel. We are delighted you enjoyed your stay and hope to see you again soon. Thanks for the great feedback regarding the billing error, we will use for training purposes. Thanks again for the great feedback.
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Denver
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 April 2012

My family and I stayed here in March. This is a new/newer hotel. Very modern, very clean, great staff. Everything we needed. We'll be back.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank redadair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardGMLaura, General Manager at Courtyard Glenwood Springs, responded to this review, 7 May 2012
Dear Redadair,

Im glad your recent stay with us was great! We are the newest hotel in Glenwood Springs and absolutely appreciate your feedback and happy to hear we provided you with everything you needed. See you again on your next Glenwood Getaway.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Park City, Utah
Level Contributor
403 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
Reviewed 3 April 2012

This is a great addition to Glenwood Springs! Have had two wonderful stays in past three months. Hotel is new, clean and a quality place to stay. Staff have been friendly, rooms large an comfortable. Location is a bit outside but easy access off I-70 from westernmost Glenwood exit (a bit dicey to find from downtown your first try). Highly recommend.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TumbleweedandCactus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardGMLaura, General Manager at Courtyard Glenwood Springs, responded to this review, 4 April 2012
Dear Tubleweedandcactus,

Thanks for the great review! We appreciate your loyalty and hope to see you again soon. Thanks agin for the feedback!
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Additional Information about Courtyard Glenwood Springs

Property: Courtyard Glenwood Springs
Address: 105 Wulfson Rd, Glenwood Springs, CO 81601-8700
Region: United States > Colorado > Glenwood Springs
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Glenwood Springs
Price range (per night): ₹ 9,241 - ₹ 18,353
Hotel Class:3 star — Courtyard Glenwood Springs 3*
Number of rooms: 101
Official Description (provided by the hotel):
You've arrived at a whole new kind of stay at Courtyard by Marriott Glenwood Springs hotel. The thoughtfully appointed guest rooms offer you a perfect place to work, relax, and recharge. Enjoy our fresh, plush bedding, modern and flexible spaces and well lit work space with free Wi-Fi. This Glenwood Springs hotel is close to Historic Downtown, Amtrak train station, Glenwood Hot Springs, Glenwood Caverns Adventure Park, Sunlight Mountain Resort, and near Hanging Lake Trail. Relax, socialize or stay productive in our inspired public areas with media pods and free Wi-Fi, The Bistro and more. Unwind in our Indoor pool or fitness center at the Courtyard Glenwood Springs hotel. Relax and enjoy a reasonably priced breakfast or dinner, Starbucks coffee or cocktail in The Bistro. We look forward to providing you the superior service you deserve here at the Courtyard by Marriott Glenwood Springs. Is there any wonder why Glenwood Springs was named the Most Fun Town in America by Rand McNally & USA Today! ... more   less 
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Also Known As:
Courtyard By Marriott Glenwood Springs Hotel Glenwood Springs

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