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“Rustic, friendly”

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DoubleTree by Hilton Durango
Ranked #5 of 34 Hotels in Durango
Certificate of Excellence
GreenLeadersGold level
Reviewed 6 February 2012

This place had some very friendly staff members and was in a pretty setting. The room and premises were rather rustic, but kept up well enough. The hotel has a close to vintage look on the interior.

The food in the lounge was average. The morning front desk staff were particularly cheerful and accommodating.

I would stay here again.

  • Stayed: February 2012, travelled on business
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Thank jbsonboard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
peterm52, General Manager at DoubleTree by Hilton Durango, responded to this reviewResponded 8 February 2012

Thank yuo for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor. We do appreciate your feedback. We were pleased to learn that you would stay here again! We are in the planning stages now for a guest room renovation - it takes a lot of planning to execute such a large renovation but we are very excited about it for the added value it will be for our guest.
We look forward to your next stay with us.

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1,350 - 1,354 of 1,626 reviews

Reviewed 23 January 2012

Clean, friendly and professional. What more could you ask for.

  • Stayed: January 2012, travelled on business
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Thank Lindsey O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
peterm52, General Manager at DoubleTree by Hilton Durango, responded to this reviewResponded 25 January 2012

Thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor.
We appreciate the feedback, it's great to hear first hand from our guests. We look forward to having you stay with us again your next trip to Durango.

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Reviewed 22 January 2012

Zero complaints about this hotel. It has character, the service was outstanding, the food was excellent (try the wild mushroom bisque), it was clean and quiet, the fitness center was clean and well equipped. The only issue was that the WiFi was a little slow and "choppy" at times, but it worked well enough and worked in the fitness center also.

Great location in town, a few minutes walking to good food and good beer.

Room Tip: Ask for a room with the river view. Balconies make it a pleasant place to have morning coffee,
See more room tips
  • Stayed: January 2012, travelled on business
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1  Thank ominbnd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
peterm52, General Manager at DoubleTree by Hilton Durango, responded to this reviewResponded 25 January 2012

Thank you for reviewing our hotel, the DoubleTree by Hilton Durango on Trip Advisor.
We appreciate your feedback. We do apologize for the bad experience you had with the tub drain, that should never have happened. With respect to our beds, we have "Sweet Dreams" beds which are made expressly for DoubleTree Hotels. These beds feature feather bed toppers, down comforters etc which for an occasional guest is too soft, the majority of our guests absolutely love our beds. Should you make another reservation to stay with us we would be happy to accommodate you by removing the feather bed, comforter, etc replacing with regular bedding and put a bed board under the mattress. All you'd need to do is let us know prior to your arrival and we will take care of it for you. We look forward to having another opportunity to serve you.

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Reviewed 21 January 2012

Nice location, walking distance to the downtown area and all the nice restaurants in the area. We had a river view room which was nice. The hotel sits at the corner of 2 major roads into the Durango area, so when you think "river-view", don't confuse it with the wilderness - you do hear road traffic but it's more like background noise. The room was nicely appointed though neither my husband or I were fans of the beds here - too soft and we both suffered discomfort because of it. We found used linens in our bathroom upon check-in which pointed to the fact that the shower curtain hadn't been changed since the last guest. The tub/shower also didn't drain and I removed a hair-ball that probably reached to China - pretty gross. The public areas are very dated though clean. The complimentary coffee was actually quite good. Sound-proofing of the rooms was better than average. Would stay again.

Room Tip: ask to stay as far away from the road as possible.
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  • Stayed: January 2012, travelled with family
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1  Thank heidimiller365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
peterm52, General Manager at DoubleTree by Hilton Durango, responded to this reviewResponded 24 October 2012

Thank you for reviewing our hotel on Trip Advisor. We appreciate the feedback and welcome you back anytime you are in the area.

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Reviewed 14 January 2012

Just as others have Written very Elegant for Colorado

  • Stayed: January 2012, travelled solo
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1  Thank adam3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
peterm52, General Manager at DoubleTree by Hilton Durango, responded to this reviewResponded 18 January 2012

Thank you for reviewing our hotel, The DoubleTree by Hilton Durango on Trip Advisor.
We couldn't agree with you more, we do have a great location, right on the river, just a short walk from down town and the Train and other activities. We look forward to having you stay with us again soon.

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Additional Information about DoubleTree by Hilton Durango

Address: 501 Camino Del Rio, Durango, CO 81301-5449
Phone Number:
Region: United States > Colorado > Durango
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Durango
#1 Green Hotel in Durango
#2 Family Hotel in Durango
#3 Romantic Hotel in Durango
Price Range: ₹ 7,474 - ₹ 15,270 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Durango 3.5*
Number of rooms: 159
Official Description (provided by the hotel):
Low-rise Hotel set on the banks of Animas River at Highways 160 & 550; convenient to Fort Lewis College & tourist attractions. ... more   less 
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Also Known As:
Doubletree Durango
Durango Doubletree

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