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Ramada Denver International Airport
Ranked #48 of 157 Hotels in Denver
Chicago Ridge, Illinois
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Do yourself a favor!”
Reviewed 19 March 2012

I understand that we had to wait 40 minutes for the airport shuttle because we didn't know we were supposed to call, but that was the beginning of the horrible experience! We finally made it to the hotel to find the lady at the desk sitting in a chair playing on a cell phone and was clearly disgusted to have to get up to do anything. There was a phone ringing nonstop in the background the entire time we were checking in. (Probably someone needing a ride from the airport!) Finally a lady came from the back and answered the phone but was irritated the person on the phone couldn't understand her - we couldnt either. She then stood over the other girl asking "what's going on? what's going on?" I am assuming she was the manager from her actions. Awkward and extremely uncomfortable for everyone involved!

The lobby is strange - only way to describe. It looks like a mish-mash of styles that have been cheaply thrown together - rustic cabin meets mustard explosion meets red something-or-other. Strange.

Now the room was supposed to be a suite according to the confirmation but we got was a normal room with no color. It was just like what you would imagine a room in a mental institiution. Plain white and devoid of any color other than the green shag carpet from 1980. The bedspread went right to the floor because I think someone was laying on it before. The window fame was broken and the noise was unbelievable! The bathroom was clean but decorated like an interstate rest area. A white plastic slab, rusted out light fixture, and peeling wallpaper only accented the yellow towels that weren't even as soft as sandpaper. The front desk informed me that check in time was 2pm and she did me a favor to get my family in early when I asked to be relocated. Needless to say we didn't get moved.

Later we rented a car because this hotel is near absolutely nothing other than a 50's style diner-which was wonderful-but after returning from Red Rocks, there was not a single parking space in the whole lot. The man behind the desk said they have that problem all the time and I should park across in the diner lot but said I might be towed.

The breakfast was decent. ONLY decent. They must be having serious financial troubles because everything was from Costco - cheapest tissue (Kirkland brand) and even the small danish in the morning was cut in half! The bananas were as brown as a crayola and the apple was no bigger than a crab apple, yet nicely wrapped in saran! Why we stayed the whole night is a good question! The highlight of the trip was knowing we done with that junk hole!

This could seriously have ben a scene from a National Lampoon Griswold Family Vacation movie!

If you thinking sleeping in the airport is a bad experience, you should try this place out! You will reconsider quick!

Room Tip: No rooms could be decent here. We stayed on the "sunny" side on the south in the back awa...
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  • Stayed March 2012, travelled with family
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Helpful?
3 Thank TravelsTheWorld60606
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortSuitesDIA, General Manager at Ramada Denver International Airport, responded to this review, 12 April 2012
Dear valued guest, thank you for taking the time out of your busy day to share with us the experience you had at our hotel. I have shared your comments with the appropriate staff members to ensure your experience is not repeated at our hotel. We hope you give us another opportunity in the future to serve you and allow us to show you the customer service we know we are capable of and that you deserve. Safe travels.
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Rating summary
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
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English first
2 reviews
Reviewed 4 March 2012

We ended up paying more for this hotel than the 4 star ameristar hotel in black hawk! Poor service, the guy at the front desk when we checked in was not happy when we had to leave some oxygen tanks there for lincare to pick up Monday. When we walked into the room, there us a large armoire next ti the tv, giving ou about 12" of walking space between the bed and armoire. Why can't they move everything over just a little to give you more room? The hotel spa/ whirlpool was not working ( if we would have known, we would not have stayed there) I tried asking the maid if she had fingernail polish remover and she didn't speak any English along with everyone else working at the hotel. Breakfast was okay, the maid was cleaning the breakfast area and singing with her headphones in. When we came to check out, the front desk girl was sitting on the couch watching tv and slowly got up and walked over to the counter to help us. We had to leave a whole bunch Of food and drinks (unopened bags of chips/ sealed cans if food/ sealed bottles of water) there because we couldn't take them on the airplane but was unable to tell anyone they could have it because they didn't know English. Unacceptable hotel and I did not enjoy my stay. Also, they give you four pillows, the dOwnside is that they are only like 12"x12". Not regular sized pillows, the fridge kept turning on and off during the night and it was really loud! Don't be fooled, you can pay the same amount and be as close to the airport without having to stay here.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Myhotelexperiences
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortSuitesDIA, General Manager at Ramada Denver International Airport, responded to this review, 12 April 2012
Dear valued guest, thank you for taking the time out of your busy day to share with us the experience you had at our hotel. I have shared your comments with the appropriate staff members to ensure your experience is not repeated at our hotel. We hope you give us another opportunity in the future to serve you and allow us to show you the customer service we know we are capable of and that you deserve. Safe travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buenos Aires
Level 3 Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 March 2012

As we were coming from Vail first we passed through Denver, 20 minutes later we passed the airport and 20 minutes after that we reached the hotel in the middle of nowhere. The receptionist was rude and unhelpful. The rooms were clean but really noisy and we had to unplug the fridge. By midnight a group of guests were partying in the hallways and around two in the morning some people were leaving the hotel shouting and singing. We simply couldn´t sleep. Breakfast was quite poor as well.
If you go to Denver stay elsewhere!!!

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BuenosAiresPaula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortSuitesDIA, General Manager at Ramada Denver International Airport, responded to this review, 12 April 2012
Dear valued guest, thank you for your feedback. I want to apologize to you for any inconveniences you encountered while staying at our hotel. Our Comfort Suites is only 6 miles to Denver International Airport and we do provide a 24 hour complimentary shuttle service to and from the airport and also within a five mile radius of the hotel. We hope you visit us again and give us another opportunity to serve you in the future. Thank you again and safe travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level 5 Contributor
56 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 2 February 2012

This hotel has simple rooms, but it is still comfortable for a one night's stay. For those early morning flights, I usually drive up there the night before, and I pay to leave my car there. The shuttle runs every 30 minutes. If you get back to the airport at an odd hour (such as 1 AM), you can call and they'll pick you up within 15 minutes. For the price, the convenience is great.

  • Stayed January 2012, travelled on business
    • Value
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    • Service
Helpful?
Thank Colorado_Traveler_98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Level 4 Contributor
44 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 24 January 2012

Close to Denver airport and easy to find at night with GPS I brought with me. Room clean with plenty of room and a sofa sitting area. Large clean bath area. Wifi very weak in far end of hall where my room was. Had to go to Lobby area to check weather etc. There was a business area with two computers also and a printer to print out my return plane tickets. Only food was 50's diner next door which by the way had excellent malts and food. Had to drive a mile either direction on Tower Rd to find variety. This hotel is kind of in the middle of nowhere but close to the airport and they do have a shuttle directly to the airport is you need one. i would definitely reccomend this hotel.

Room Tip: Check for weak WiFi in your room befor unpacking to make moving to a new room easier.
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  • Stayed January 2012, travelled with family
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Helpful?
Thank specialgeh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ramada Denver International Airport

Property: Ramada Denver International Airport
Address: 6210 Tower Rd, Denver, CO 80249-6703 (Formerly Comfort Suites Denver International Airport)
Phone Number:
Region: United States > Colorado > Denver
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Best Value Hotel in Denver
Price range (per night): ₹ 6,636 - ₹ 12,370
Hotel Class:2.5 star — Ramada Denver International Airport 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
Situated near the airport, This all-suite hotel is 15-minute ride in a free shuttle from Denver Airport. Downtown Denver is less than a half-hour drive away, offers everything from the popular Denver Zoo to shopping at 16th Street Mall to a Broncos game at Sports Authority Field. This smoke-free hotel features a 24-hour fitness center, a spa tub, and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi, free self parking, and a free airport shuttle. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk. ... more   less 
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Also Known As:
Comfort Suites Denver International Airport Hotel Denver
Denver Comfort Suites

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