Booked Mother's Day Brunch 3 months ago for May 2012. The Brown Palace called us to inform us it now had to move us to an overflow room on the second floor. We explained that we had booked the brunch weeks ago and been assured we would be in The Ellington Restaurant, which also has the live jazz music. Their response was that they were sorry but that is now the best they could do unless we were willing to come in after 2:00. This is not the first time The Brown Palace has chosen profit over service. This will be the last time we book anything at The Brown Palace. Shame on them.
- Official Description (provided by the hotel):
- Presidents, rock stars, executives, and discerning travelers all choose the one-of-a-kind ambiance of the historically luxurious Brown Palace Hotel and Spa, Denver's only four-star, four-diamond hotel. Guests are treated to grand architecture, 6 unique dining venues, a full service spa and salon, and distinctive accommodations. Experience Tradition With a Twist. ... more less
- Reservation Options:
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- Also Known As:
- Brown Palace Denver
- Hotel Brown Palace