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“Great Experience”

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Holiday Inn Denver East-Stapleton
Ranked #47 of 157 Hotels in Denver
Certificate of Excellence
Myrtle Beach, SC
1 review
“Great Experience”
Reviewed 13 April 2012

I arrived at the hotel at 1:00am and was greated by AJ and he checked me in quickly and effeciently. He was friendly and seemed to know that I'd had a long day, traveling from Myrtle Beach. My overall visit was excellent and what I've come to expect from Holiday Inn properties. Thanks Very Much...

Room Tip: I was on the 6th floor and it was fine. Also, I'd recommend being a Holiday Inn Gold traveler f...
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  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bob G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ALMansfield, Front Office Manager at Holiday Inn Denver East-Stapleton, responded to this review, 15 April 2012
Thank you for taking the time to write such a wonderful review after staying with us at the Holiday Inn Denver East Stapleton! We truly appreciate your positive feedback and recognition! I am so pleased to hear that AJ was able to accommodate you in a friendly and efficient manner, especially at such a late hour and after having traveled all day. I will certainly pass along your comments to our entire team, including AJ at the front desk! We look forward to welcoming you back to the hotel the next time you're in the Denver area!

Warmest Regards,

Amber Mansfield
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (177)
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English first
Albuquerque, New Mexico
Level Contributor
117 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 12 April 2012

By default, I have stayed at this property several times in the past few years. I've never been overly impressed. It wasn't so bad I didn't come back, but it always seemed the staff wasn't engaged in customer service.
I just completed a three day stay, and the improvement was signifcant. I was greeted pleasantly at check-in. Recognized for my platinum status. And sent to a nice clean room with a warm, honest-feeling smile.
The lounge, dining and housekeeping staffs were equally pleasant and friendly. That's really important to a person like me. I friendly hello goes a long way with me after traveling and working. I even like their internet password that included a welcoming comment.
There has been a change at this location that has given me hope that other properties can also improve their guest relations.
Great job to this team!!!

Room Tip: Ask for the Mountain View side
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  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pestpilot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ALMansfield, Front Office Manager at Holiday Inn Denver East-Stapleton, responded to this review, 13 April 2012
Wow! What a fantastic review! Thank you so much for taking the time to recognize the friendliness and professionalism of our staff as well as the customer service we provide our guests at the hotel. There has definitely been a change in energy and service since Sage Hospitality took over as our property's management company. I am so pleased to hear that you enjoyed your stay and have actually recognized this positive change. We certainly look forward to welcoming you back to the hotel in the near future, especially as one of our dedicated Platinum members. Thank you for your continued patronage to the IHG brand!

Warmest Regards,

Amber Mansfield
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 March 2012

Rooms could be better appointed with more shelf space in the bathroom. Great amenities ... Internet, Business Center, Room Televisions (42" Panasonic), and King Bed with firmness gadget.

Amanda, Night Front Desk Staff, was terrific. She went above and beyond to be of help the night I stayed at the hotel. All of the staff are very courteous. Shuttles will take you to and from airport and to and from shopping areas. Bar has a pool table. Breakfast buffet is over-priced and not great, but adequate. Lots of restaurants nearby. IHOP is across the Boulevard.

Room Tip: Try to get a room near the elevator bank ... long walk otherwise.
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  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ProgressiveChange
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ALMansfield, Front Office Manager at Holiday Inn Denver East-Stapleton, responded to this review, 27 March 2012
We appreciate you taking the time to recognize Amanda, our Front Desk Night Auditor, for providing you with exceptional customer service during your stay with us at the Holiday Inn Denver East Stapleton! I will certainly pass along your comments to her as well as our entire team! We also appreciate your positive feedback on the complimentary amenities we provide to our guests such as our hotel and airport shuttles, our wireless Internet, brand new 42" flat screen TV's, and Sleep Number beds. We look forward to welcoming you back to the hotel in the near future, but until then, take care!

Warm Regards,

Amber Mansfield
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
LA
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 March 2012

We visited back in October and were welcomed as Priority Club members with a couple free drink tickets which we didn't end up using, hope they don't expire! Shar, at the desk gave us a lovely room facing the rockies to the west. Hotel is easy to get in and out and feels very safe. We will definitely be back when in town. Thanks again guys!

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrLyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ALMansfield, Front Office Manager at Holiday Inn Denver East-Stapleton, responded to this review, 18 March 2012
I am so thrilled to hear that you thoroughly enjoyed your most recent stay with us at the Holiday Inn Denver East Stapleton! We truly value the loyalty and dedication of our Priority Club members, so welcoming you to the hotel as such, is always a pleasure! Please know that our drink coupons do not expire, so feel free to bring them with you the next time you stay with us! I am glad you enjoyed your room as well as the magificent view of the Rocky Mountains! We look forward to welcoming you back to the property in the near future!

Warm Regards,

Amber Mansfield
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 12 March 2012

Stayed here for 5 nights on a business trip. Rooms are modern with large flat screen TVs, microwave and a mini-frig along with sleep number beds in certain rooms. The bathroom was clean and well lit and the hot water for the shower is preset, if you want hotter you can not get it. All in all the room was nice. The front desk staff and house keeping were very professional, pleasant and efficient. The business center is small with two computers but free internet access and printer for no charge. The hotel are provides wireless internet in the rooms which was very convenient. There is not much to do around the hotel but it is a short car ride to downtown.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pilot814
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ALMansfield, Front Office Manager at Holiday Inn Denver East-Stapleton, responded to this review, 13 March 2012
I am so pleased to hear that you enjoyed your most recent stay with us at the Holiday Inn Denver East Stapleton. Thank you for taking the time to write such a wonderful review on our property. We certainly appreciate your recognition of our complimentary amenities as well as the professionalism and efficiency of both our front desk and housekeeping departments. We hope to see you again in the near future!

Warm Regards,

Amber Mansfield
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Denver East-Stapleton

Property: Holiday Inn Denver East-Stapleton
Address: 3333 Quebec St., Denver, CO 80207
Phone Number:
Region: United States > Colorado > Denver
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Best Value Hotel in Denver
#37 Business Hotel in Denver
#44 Romantic Hotel in Denver
#47 Family Hotel in Denver
Price range (per night): ₹ 8,269 - ₹ 15,310
Hotel Class:3 star — Holiday Inn Denver East-Stapleton 3*
Number of rooms: 300
Official Description (provided by the hotel):
From an 11-story atrium to magnificent views of the Rockies and city skyline, the Holiday Inn® Denver East - Stapleton hotel has unique features you can't find at other hotels. Located off I-70 in Denver, Colorado, we're just minutes from downtown and within walking distance of restaurants and shops.Boasting more than 20,000 sq ft of flexible meeting space, our event facilities are ideal for corporate and social gatherings. We also offer a Business Center, as well as free Wi-Fi access. Business travelers are pleased to know that corporate regional facilities like United Airlines Training Center, FBI, Target, Nestle and Xerox are close to the hotel's address in east Denver.You can spend your days visiting attractions like the Denver Zoo, Denver Museum of Nature and Science and Denver Art Museum. At night, enjoy shows at the Denver Center for the Performing Arts. Dick's Sporting Goods Park, Elitch Gardens Amusement Park and the U.S. Mint are also popular destinations for the hotel's guests. Since Denver, Colorado is known for its proximity to the gorgeous Rockies, don't miss a chance to explore Rocky Mountain National Park, too.As you search for hotels in east Denver, keep in mind that we have a full-service restaurant and bar, along with a well-equipped Fitness Center, a relaxing Jacuzzi spa and a year-round, outdoor pool. So stay with us on your next trip to the Mile High City! ... more   less 
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Also Known As:
Holiday Inn Denver East Stapleton Hotel Denver
Radisson Denver
Denver Radisson

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