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Reviewed 17 October 2017

My room was on a 7th floor corner. Very comfy. Great view. Quiet. I could see planes , but not hear them. Restaurant was very nice for both dinner and breakfast. Check in is on the sixth floor. A bit unusual, but works. Advise ,valet parking.

Date of stay: October 2017
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Bruce C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WestinDIA, Review Site Manager at The Westin Denver International Airport, responded to this reviewResponded 18 October 2017

Thank you for your 5-star review! We are thrilled to hear that you enjoyed a relaxing and quiet stay with us! We appreciate all of your feedback and we thank you for taking the time to share! Be well.

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Reviewed 17 October 2017 via mobile

Although it made me sad that my meeting was being held at the Westin airport conference center, the hotel was nice enough that it made me miss all the offerings of Denver proper a little less. The entrance is about 10 strides from the main terminal exit of the airport, so in terms of convenience to the airport, it really couldn’t be any better. It is a nice hotel with a modern all white lobby and bar area and windows cover nearly 100% of the walls. The room was spacious and with a nice bathroom (pictured) with dual shower heads that Westin’s have. The room had a refrigerator and a nice sized TV. Points deducted for charging for standard WiFi, though. I didn’t hear any airplanes from my room so it is very well insulated against noise. The train station runs though the bottom of the hotel so if you do have time to make the long trek into the city, that is a convenient option. I stayed on the sixth floor which is the lobby level, and that had access to the elevator bay that sends you right down to the conference center level. This made running back to my room during he conference really convenient. In summary, if you have to stay at the airport, it would be hard to imagine a better option.

Date of stay: October 2017
Trip type: Travelled on business
Thank ryanwaynej1982
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WestinDIA, Review Site Manager at The Westin Denver International Airport, responded to this reviewResponded 18 October 2017

Thank you for taking the time to review us! We are excited to hear that you enjoyed your experience at our unique hotel! We do hope that you'll visit us again for business or pleasure! And just a side note, we do offer complimentary WiFi for SPG guests who book through the app. So sign up and enjoy that and many more great perks at our hotel and at our family of hotels worldwide! Be well.

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Reviewed 17 October 2017 via mobile

I have worked in the hospitality industry for over 15 years and this is by far the best customer service I have experienced. My daughter and I were lucky to stay at the Westin DIA before we left for a family vacation and she left her favorite stuffed animal in the room. She was so sad and I called to see if they found him and they did. I travelled back to the airport today on my way out of town to pick him up and received the best surprise. Shout out to the Operations team at Westin DIA for making my daughters day and going above and beyond. I will always stay at this hotel when traveling in and out of Denver. So convenient, rooms are outstanding and the customer service is excellent!

Date of stay: October 2017
Trip type: Travelled with family
Thank Karen M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WestinDIA, Review Site Manager at The Westin Denver International Airport, responded to this reviewResponded 18 October 2017

First, we are very happy to hear that your daughter and her favorite stuffed animal have been reunited! And we are overjoyed to hear that our team was able to provide you and your daughter some peace of mind in the meantime! Thank you for all of your kind feedback, we are grateful that you took the time to share and we will look forward to serving you again when your travels bring you back through DEN. Be well!

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Reviewed 16 October 2017

We were very happy with our stay at this hotel. The check in process was very smooth for us and only took a few minutes. The lobby was a little strange how the front desk was located. We walked through a few times and the check in line would be blocking the passage way. Although we did not get to enjoy the pool or gym facilities, they looked nice and clean. Our room was very clean and comfortable. The bed was amazing, which made for a great nights sleep.

We will always stay here when we have an early flight out of Denver, as it is convenient to wake up and walk to security within minutes.

Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Rttravel1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WestinDIA, Review Site Manager at The Westin Denver International Airport, responded to this reviewResponded 18 October 2017

We are pleased to hear that our Heavenly Bed delivered on its promise: a restful night’s sleep for a busy day! Thank you for all of your kind comments, we look forward to your next visit. Be Well!

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Reviewed 16 October 2017 via mobile

Nice newer hotel... but there is an OVERPOWERING perfume smell in the lobby and especially in the room that is giving me a headache! I called the operator to see if there was anything I could do, but was told the perfume is in everything... the rug shampoo, the sheets, everything. I'm assuming it's being piped in the air ducts as well. It's WAY TOO MUCH!!! I can't wait to leave to get a breath of fresh air.

Date of stay: October 2017
Trip type: Travelled as a couple
1  Thank antiquedress
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WestinDIA, Review Site Manager at The Westin Denver International Airport, responded to this reviewResponded 17 October 2017

Thank you for taking the time to share your feedback, we are sorry to hear that your stay did not meet your expectations or comfort. We do hope that you'll give us another try in the future! Be well.

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