Check in was easy but after we checked in the room was really hot so I mentioned it to the hotel staff before going to dinner, and they mentioned they would check it out. I came back and it still wasn’t working. Called at 2 am letting them know our room was extremely hot and they said there was no notes that it was checked earlier in the day and all they could do was bring me a box fan.
The next morning I brought it up again and the employee was very bothered and annoyed that I brought it up and said they couldn’t do anything till 9 am. We’ve always loved staying at the Hyatt but didn’t have a great experience at this one More
- Free Wifi