Wanted to write a bit of rebuttal to some others' critiques. We lived in Asia for many years. Shangri-La has "American-friendly" great food. (Much authentic Chinese is not to most American tastes.)
The service varies, sometimes great and sometimes "OK" depending on who's working that day. There was a Trip Advisor critique that complained that the greeter had said "you wait." Here's a hint: she probably was foreign-born and didn't speak English well. So, give her a break.
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