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All reviews front desk glenwood springs no elevator wonderful hotel early check comfortable bed king suite will stay there again night's sleep staff was friendly
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4 - 9 of 356 reviews
Reviewed 11 June 2022

We visit Carbondale several time a year and usually stay at the Comfort Suites. We rent a king suite with a pullout bed in case the grandchildren want to spend the night. There are doors between the main bedroom, the vanity/bathroom area, and the front room so everyone can have privacy as needed. There is also a separate sink in the kitchen area which is extremely convenient when you have extra people. Our room was clean, the breakfast was hot and delicious, and the pool was fantastic! The lobby is being renovated, but that was not an inconvenience. There are no house keeping services, but when we needed something the front desk quickly provided it.

Room tip: No elevator so be sure to request a first floor room if you don't want to carry your luggage up the stairs.
Date of stay: May 2022
    • Sleep Quality
    • Cleanliness
    • Service
Thank erkle
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
emily r, Revenue Management at Comfort Inn & Suites Carbondale, responded to this reviewResponded 13 June 2022

How lovely! We appreciate you taking time to write such a glowing review, we love taking care of people! Our hotel is PERFECT for family getaways! Our lobby is now complete and it's beautiful, we can't wait for you to enjoy it on your next trip! Oh and we're happy to provide Housekeeping service, just request it from the Front Desk, we're happy to accommodate! Thank you again:)

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Reviewed 30 November 2021 via mobile

I haven't stayed here in a few years but had no hesitation in returning. I found that our room had been renovated. Carpet, bedding and overall decor of the room was wonderful. Mattress was comfortable and room was quiet. Breakfast was good with ample options. Pool was open but we didn't use it on this particular stay. Check-in was easy with a super friendly hostess. I would recommend to any traveler looking for a good value.

Date of stay: November 2021
Trip type: Travelled with family
1  Thank daslky
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
emily r, Revenue Management at Comfort Inn & Suites Carbondale, responded to this reviewResponded 8 December 2021

Thank you for staying with us! We have made some improvements over the past year, with more upgrades coming soon! We appreciate you and we love taking care of people!

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Reviewed 6 June 2021

After reading about some previous complaints, it is clear the management has been responsive, as none of the previously mentioned problems were in evidence when I arrived (e.g., old carpeting had clearly been replaced). My room was spotless, and I, like others, was pleasantly surprised at how large the TV was.

I have only one major complaint. Look closely at the images provided above the reviews submitted. You will notice an image of a room, with the bed(s) to the right, and the window/curtains in the center. On either side of the window there appear to be full length blackout drapes, with a sheer drape in the middle, above the in-wall-mounted HVAC system. The drapery is fake! You cannot pull either side shut to darken the room for sleeping. Soooooooooo, if you've had a particularly long day, long drive, etc., and are planning on sleeping in, you can forget it. The sheer curtain in the middle allows the sunlight to come streaming in as soon as the sun comes up. This is the first time, in memory, of traveling anywhere in the world, that I was not able to pull the curtains closed and darken the room for sleeping. I believe I know why.............the design was a fiasco, because if the blackout drapes were to be pulled shut, then the a/c would be blocked. The solution is simple; install blackout drapery the same length as the sheer, center drape.

Date of stay: June 2021
    • Rooms
    • Cleanliness
    • Service
Thank Lance L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
emily r, Revenue Management at Comfort Inn & Suites Carbondale, responded to this reviewResponded 6 June 2021

You're right! We listen to our guests, we want you to be as comfortable as possible! We heard you about the carpeting, and you can bet we are listening to your concerns about the draperies! Thanks so much for staying - and for your feedback!

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Reviewed 25 April 2021

This was just a terrific hotel - and a fantastic place for the money. The television was enormous, room a good size, it was spotless and the beds were comfy. We had a mini frig, plenty of hot water - and a quiet, good night's sleep. Check in was easy. Will stay there again over higher priced, fancy options in a second. Really impressed.

Date of stay: March 2021
    • Value
    • Cleanliness
    • Service
1  Thank Kate320
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 1 April 2021

Staff was friendly and our rooms were clean and very comfortable. We enjoyed our stay there and we will make sure to stay there again when we come by the area. I recommended it to my friends and family.

Date of stay: March 2021
Thank karengA3284OM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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