The Hyatt in Westlake Village is a lovely hotel but there were some issues they need to address. This feels like one of those hotels that caters only to business travelers of the solo male nature. It has a great desk area and chair and a dozen ESPN channels but not all of us are business travelers or men. We stayed here for 2 nights over the holidays and had several problems. My parents, in their late 70's and my son and I had our own rooms. My parents do not use beds like chairs. They actually need chairs with backs for support and other than the desk chair on wheels there was no seating available in the room. It wasn't for lack of size. There was plenty of room to create a small seating area. A couple of chairs would have been very nice.
The second issue was the keys. They were awful. Try, try and try again and maybe after a half dozen times you might get them to work. They need to break down and buy some new keys. It is really frustrating trying to get them to work.
Lastly, my room had a beautiful selection of bath products, including facial scrub and bath salts. I didn't get that at the Savoy in London and was suitably impressed. However in my parents room all they got was a couple of brand x shampoo and conditoners. When asked the front desk had housekeeping bring up the nice collection but how do you determine who gets the good stuff and who gets just blah?
- Official Description (provided by the hotel):
- Escape from the ordinary in Southern California at the extraordinary Hyatt Westlake Plaza in Thousand Oaks. A unique combination of outstanding business facilities and a resort-like atmosphere, lush gardens and relaxing décor create a Mediterranean luxurious hotel oasis in the center of this busy Thousand Oaks business complex in Westlake Village. Conduct meetings in elegant, updated venues, host an outdoor reception in the warm California sun, or court clients at a nearby golf course. Take advantage of our luxury hotel's ideal location to visit sights from LA to Malibu, Ventura or Santa Barbara with ease. Discover for yourself the outstanding services and welcoming staff that make Hyatt Westlake Plaza in Thousand Oaks a perennial favorite. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Hyatt Hotels Corporation, TripOnline SA and Expedia so you can book your Hyatt Regency Westlake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hyatt Westlake Plaza Hotel Westlake Village
- Hyatt Westlake Village
- Westlake Village Hyatt