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Reviewed 19 August 2016

I only had 1 night here but the service excellence from the moment we entered the buidling was exceptional. Staff were very engaging and above helpful with everything we wanted to do in the complex. I have dietary restrictions which was not a problem once explained and I was taken care of very well. Staff remained calm and helpful under pressure and it was a very relaxing time away. Thank you very much

  • Stayed: August 2016, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Lynda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Accor_Hotels_SOP, Front Office Manager at Ibis Sydney Olympic Park, responded to this reviewResponded 29 August 2016

Dear Lynda F,

Thank you for taking the time to provide us with your feedback.

It is wonderful to read you experienced exceptional service from our staff during your stay with us and would recommend our hotel.

We look forward to welcoming you back to the ibis Sydney Olympic Park in the near future.

Kind Regards
Vicky Stasous

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2016

My Fiancee and I stay at the IBIS Olympic Park regularly. The staff are welcoming and friendly. We have utilised both the room service and housekeeping options. Housekeeping attended our needs promptly. Room service was equally efficient and prompt.

  • Stayed: July 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank 1210maryannh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Accor_Hotels_SOP, Front Office Manager at Ibis Sydney Olympic Park, responded to this reviewResponded 29 August 2016

Dear 1210maryannh,

Thank you for posting a review of ibis Sydney Olympic Park. I very much appreciate all of your feedback.

It is wonderful to learn that your found our staff so welcoming and friendly and housekeeping attended your requests promptly.

I look forward to welcoming you back to the hotel in the near future.

Kind regards
Vicky Stasous

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Reviewed 8 August 2016

Stayed here for two nights for work in June. A bit further out than the Novotel if your working in at convention centre. There isn't any room service or breakfast available if you need some thing later To eat. Check in and out was very slow and reception was unattended for 15 minutes on arrival. The room was ok... Smelt like cigarettes which was a bit off putting. Overall, average stay.

  • Stayed: June 2016, travelled on business
    • Location
    • Rooms
    • Service
Thank AATWCanberra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2016

  • Stayed: July 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Accor_Hotels_SOP, Front Office Manager at Ibis Sydney Olympic Park, responded to this reviewResponded 29 August 2016

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Reviewed 31 July 2016

Stayed for 2 nights during a business visit. Pleasant staff in all areas. Room a little pokey but comfy. Breakfasts & dinner, not a huge choice but still a good meal. If staying for pleasure or business, I would recommend this hotel.

  • Stayed: May 2016, travelled on business
    • Value
    • Location
    • Service
Thank austag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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