We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“You Will Love Your Stay Here!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Crowne Plaza Silicon Valley North-Union City
Ranked #3 of 4 Hotels in Union City
Tucson, Arizona
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“You Will Love Your Stay Here!”
Reviewed 4 June 2012

From the moment I walked in the door to the Crowne Plaza until I checked out the following morning, I loved every minute! I was exhausted when I checked in--it must have been about 10:30pm after a long day. The greeting at the Front Desk was so pleasant, and I was even given a welcome basket to take to my room with assorted goodies to enjoy. A very nice person actually went to my car and brought in my heavy bags for me! The room was large and open, very comfortable! Everything was great! The room included a free buffet breakfast! Wow!

Thank you again to Crowne Plaza Oakland in Union City, CA! I truly needed pampering that night, and was so pleasantly surprised to receive it!

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dorts_12_04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

188 reviews from our community

Traveller rating
    35
    41
    36
    35
    41
See reviews for
37
13
7
93
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Kailua, Hawaii
Level Contributor
4 reviews
Reviewed 27 May 2012

We Hotwired a stay here for the night of May 9th, 2012. We were exhausted after driving
for many hours from Southern California and arrived late. Dropped into bed and woke at
6:00 to find our sheets covered in blood spots. I immediately called the front desk and
when I asked what they were doing about the bedbugs the man said "we move our guests
to another room". As we were on our way to an early flight out of Oakland I demanded that
the hotel manager call me upon my return to my home in Hawaii. He did not call but an
assistant did. He said I should put in for a refund to Hotwire and when Hotwire called them
he would okay it. He also said that they depended upon the people checking into the rooms
to tell them if there were bedbugs....rather like the canary in the mine approach. Hotwire gave
me our money back as well as a $25 credit to be used for a future booking. I again demanded
that the manager call me...it is now 5/26/12 and he never has. Do not stay in the
Hotel. Certainly they know where the bugs are...when the maids do the rooms they can
see the large blood spots all over the sheets. Also note, as I checked in the woman on duty said
"we have frogs". They have lots of frogs so windows must be closed as they are very loud.
Noelle. Kona Hawaii

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank noelleharrott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Crowne Plaza Silicon Valley North-Union City, responded to this review, 12 June 2012
Dear noelleharrott,

Thank you for bringing this to our attention. We take comments such as these very serious and would like to follow up with you. We have sent you a private message in effort to obtain more information. I look forward to hearing back from you very soon.

Thank you,
Katie J
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Union City hotels

Miami, Florida
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 May 2012

Stayed here twice. Room looks decent, but one of them really really stunk like it has never been aired out. Thankfully the window was really flimsy, so although it had a stop so you can only open it a few inches, I was able to remove the whole pane and air out the room. The bathroom had peeling paint on the ceiling and a towel rack that was about to fall off. The furniture is modern and clean, the pillows nice and fluffy, so no problems there. No fridge in the rooms. Wifi works well.

Room Tip: Some rooms on upper floors look to the freeway, could be noisy. On the other hand, by the pool it i...
See more room tips
Stayed May 2012, travelled on business
Helpful?
Thank BalageTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Guest Relations Manager at Crowne Plaza Silicon Valley North-Union City, responded to this review, 29 June 2012
Dear BalageTravels,

Thank you for writing a review about your recent stay with us. We are pleased to hear that you liked the pillows, WiFi, and cleanliness of your room. We're sorry you were not fully satisfied with the conditions of your bathroom. As our valued guest, your feedback will surely be looked into and be forwarded to the appropriate departments.

Again, thank you for staying with us and taking the time to give feedback.

Sincerely,

Anthony M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 11 April 2012

This was the worst place to stay. The bed was hard as a rock, the pillows were about an 2 inches thick not when you press down, normal. Nasty carpet, the room was wrenched with smoke even thou I knew it was a smoke room but DAM it's like it has never been aired or cleaned.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with cheaprooms.com

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Case Manager at Crowne Plaza Silicon Valley North-Union City, responded to this review, 26 April 2012
Dear guest:


Thank you for taking time out of your busy day to leave us a candid review. I would like to offer a sincere apology. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

^Katie
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jersey City, New Jersey
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 April 2012

The Crown Plaza was not bad in any way but nothing really jumps out to that makes it stand out. We did get a free beer coupon each day which is nice but as a Platinum Member with Holiday Inn, you expect at least a free cocktail. It is located right over the free-way for a mall which was nice with may restaurants, I would avoid the Rib Joint. I have had moister ribs and steaks at the Golden Corral. But I digress the Hotel was fine, the rooms are a little cramped, they kind of shoe-horn in some chairs that they didn't really need. But the complimentary breakfast was nice except the place is or was each day overrun by tourist buses and most it was like it was these people had never seen a buffet before, but that is not really the Hotels issue.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Duck0830
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Crowne Plaza Silicon Valley North-Union City, responded to this review, 6 May 2012
Duck0830,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you were not fully satisfied with the accommodations received. We hope that you give us a chance in the future to show you how great our hotel is.

Ben J
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Union City
1.1 km away
Hampton Inn Union City
Hampton Inn Union City
#1 of 4 in Union City
4.5 of 5 bubbles 270 reviews
1.1 km away
Extended Stay America - Union City - Dyer St.
0.9 km away
Holiday Inn Express Union City/San Jose
Show Prices
Show Prices
Show Prices
8.7 km away
Best Western Plus Garden Court Inn
5.2 km away
Courtyard Newark Silicon Valley
6.7 km away
Aloft Silicon Valley
Aloft Silicon Valley
#3 of 9 in Newark
4.0 of 5 bubbles 240 reviews
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza Silicon Valley North-Union City? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Silicon Valley North-Union City

Property: Crowne Plaza Silicon Valley North-Union City
Address: 32083 Alvarado Niles Rd, Union City, CA 94587-2942
Phone Number:
Region: United States > California > Union City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Union City
Price range (per night): ₹ 6,330 - ₹ 15,630
Hotel Class:3.5 star — Crowne Plaza Silicon Valley North-Union City 3.5*
Number of rooms: 268
Official Description (provided by the hotel):
A sincere welcome to the Crowne Plaza Silicon Valley North - Union City, where you will find comfort and modern luxury at one of the most convenient locations in Union City. Whether you are traveling on business or pleasure, we are your home away from home! We are centrally located in the heart of San Francisco East Bay area, just a short distance from Silicon Valley, San Francisco and Oakland. Our central location provides an easy access from all major Bay area airports such as San Jose (SJC), Oakland (OAK), and San Francisco (SFO). Further, getting to the hotel is simply and easy as we are located directly off the 880 Fwy, at the Alvarado Niles Road exit. Whether you are coming to Union City for business or just for fun, your room at this hotel is your personal retreat after a long day of travel. Come and relax in our spacious luxury bedroom with stylish decor, loaded with lifestyle amenities you would expect from a top notch hotel. This room is the perfect way to end your busy day! Come and enjoy. The best of Union City is waiting for you at the Crowne Plaza Silicon Valley North Union City! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Agoda, IHG, Booking.com and HotelQuickly so you can book your Crowne Plaza Silicon Valley North-Union City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Oakland South Union City Hotel Union City
Crowne Plaza Union City

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing