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“Awesome hotel!”

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Best Western Plus Avita Suites
Ranked #1 of 20 Hotels in Torrance
Certificate of Excellence
Houston, Texas
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Awesome hotel!”
Reviewed 29 March 2012

My daughter and I stayed at this property and would definitely recommend it! My daughter and I arrived late from a drive in from Texas and were exhausted, starving and frazzled by the crazy LA freeways and the young lady who checked us in was very nice and helped us find several restaurants that would deliver so that we wouldn’t have to go out again that night and she was able to recommend sever tour companies to get some sightseeing in. Everything was really exceptional – the front desk staff were all very friendly and helpful! The breakfast staff was wonderful and provided a great assortment - eggs, bacon, sausage, potatoes, waffles, cereals, pastries, yogurts. The rooms were clean – the shower was sooo wonderful! We also used their business center while we were there and the computers and printer really helped us plan out a couple of last minute things including our next hotel reservations!

Room Tip: Rooms are all pretty quiet - we were by the elevator and were not at all disturbed by traffic outsid...
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  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 50StatesTravelor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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499 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
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  • Japanese first
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English first
Burlingame, California
Level 4 Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 15 March 2012

My family stayed here prior to our family cruise. The amenities were decent since this hotel is fairly new. The breakfast was good (included eggs, sausage, bacon and waffles). I didn't like the above counter bathroom sink as it was too high for my kids and there was no step stool. The lighting in the bathroom mirror was behind me which provided poor lighting and the mirror was too far from the sink (hard to put on makeup). We were on the top (4th) floor which I thought would be quiet. We could hear the traffic noise from the street, but that was mild compared to the 3 phone calls we got in the middle of the night!
I got a horrible night's sleep (or lack of sleep). At about 2:30 a.m., the phone rang and an automated message came over the speaker phone. I ran from my bed to the desk where the phone was, thinking it was my iPhone that was recharging. I shut down my iPhone. Then shortly thereafter, the phone rang and it was the front desk. This time my husband ran out of bed and tried to respond to the phone call, but there was no response. Then for a 3rd time, the phone rang again and it was an automated message again. My husband called the front desk who said it was their fault because an automated message that was set up for the previous guest was not reset. My husband filled out a hard copy survey with our complaint when we left and gave it to the front desk clerk but her response was that there was no manager to listen to our complaint. The least that a hotel should provide is a good night's sleep.
A week after we got back from our cruise, the hotel manager called and emailed us. After some back and forth discussion, he took accountability for the incident and for the lack of customer service. He provided us with a 50% refund. In addition, he stated that he would make a change to empower his Guest Service agents to offer discounts to unsatisfied guests. Although this was as much as he could do, we probably will not stay here again.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Twinmommie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level 4 Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 7 March 2012

We had a lengthy stay at BW. We were having our house remodeled and needed to move out for two weeks. We originally wanted to stay at the Residence near this BW because the suites are larger but the rates were too high for such a long stay. The BW suites are smallish but very comfortable. We took advantage of the small refrig and microwave though there are a multitude of restaurants nearby. The breakfast was good with hot foods served but it was the same everyday which got old after awhile. Again, not the usual issue for someone staying a shorter time. I liked that there was covered parking available. This was a very good place to stay and would definitely recommend it to friends and family.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vab1122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tel Aviv, Israel
Level 4 Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 March 2012

We stayed 2 nights. We picked this location since we were on the cruise, leaving from LA port, and the Torrance is close to LA port (san pedro).
The hotel was very very convenient, modern, clean, nice room, easy to get there. We had dinner in restautants at the Del Amo fashion mall (a big mall!) which is very close to the hotel.
We had a good price, using the Best Western comittment to the lowest rate on the internet, but the prices are reasonable even without that deal.
A tip: if you're on the cruise from LA port, and have a hired car - we returned our car at the Hertz Lomita branch, a short drive from the hotel. They have an organised free transportaions to the cruises terminals (about 20 min. drive), which was very convenient and efficient!

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank daninet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Van Nuys, CA
1 review
Reviewed 29 February 2012

Came into town to visit friends and family and chose to stay at the Avita suites because of the amenities and free wifi. Upon checking in the staff was very gracious and accomedating with free bottled water and cookies. The room we rented was a one bedroom suite and was plenty big for us and had a shower with a seat! We also had a chance to try their free buffett breakfast which was hosted by wonderful lady who was very attentive to all the people eating - felt like a real restraunt. All and all things were good wish I had AAA to get a discount.

Room Tip: I was in Suite 417
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  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rigo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Avita Suites

Property: Best Western Plus Avita Suites
Address: 3531 Torrance Boulevard, Torrance, CA 90503-4802 (Formerly BEST WESTERN PLUS Avita Suites)
Phone Number:
Region: United States > California > Torrance
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Torrance
#1 Family Hotel in Torrance
#2 Best Value Hotel in Torrance
#3 Romantic Hotel in Torrance
Price range (per night): ₹ 10,461 - ₹ 14,889
Hotel Class:2.5 star — Best Western Plus Avita Suites 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
Brand New All Suites Hotel, Modern contemporary decor, Pillowtop beds,100% Non Smoking, Business Center with Printer/Fax/Copy, Fitness Center, Complimentary Full Hot Breakfast. Welcome Gift, Fresh Baked Cookies, and Bottled Water upon check in. Room Amenities include 32"Sharp LCD with DirecTV HDTV, In Room KEYPR Tablets, Wet Bar with Refrigerator & Microwave, Large Desk with Ergonomic Chair, Sofa, Dual Line Speaker Phones, Free Wireless and Wired highspeed internet, MP3 Clock radio player, Bath&Body Works toiletries, 250 count Linens, and DVD Player. ... more   less 
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Also Known As:
Best Western Avita Hotel Torrance
Best Western Torrance

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