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All reviews front desk waffles room was clean stay there again carson city enjoyed our stay fresh fruit check in was easy parking lot is second floor nice stay refrigerator and microwave great place to stay continental breakfast motel cereal pet
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Reviewed 12 September 2018

Dirty rooms. Carpet was stained so badly, was scared to take off shoes. Needed painting desperately, terribly stained an stained walls. Beds were very uncomfortable! Finally, bathtub was beyond stained a filthy color. The worst Super 8 we've ever had the experience to stay in. We've stayed in many Super 8's. Very disappointed!

Date of stay: September 2018
  • Trip type: Travelled with family
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Review collected in partnership with this hotel
Thank sherrybookland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cybercme, Public Relations Manager at Super 8 by Wyndham Susanville, responded to this reviewResponded 12 September 2018

Hi Sherrybookland,

We are sorry to hear that you were displeased during your recent stay with us. Your experience described is not indicative of our typical guest experience, and we're unable to locate your reservation and the record of you having stayed with us.

We are committed to our customer satisfaction and we'd be very happy to hear more from you. If you could please respond with the name under which the reservation was booked, the dates you stayed, and the room number of which you speak, we can investigate this matter more thoroughly.

Thank you in advance for your timely reply.

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Reviewed 19 August 2018

I stayed here after 11 years of sticking with the Best Western in Susanville. It sure was refreshing to stay at this Super 8 in comparison. Squared away guest rooms. A clean breakfast room. Kind employees. I cannot ask for more on business. Parking can be tough for large vehicles if you come in late as the parking lot is rather tight. Other than that, I can't think of any issues. I just booked another week.

Date of stay: August 2018
  • Trip type: Travelled on business
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Review collected in partnership with this hotel
1  Thank rudolfthered
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cybercme, Public Relations Manager at Super 8 by Wyndham Susanville, responded to this reviewResponded 20 August 2018

Hi rudolfthered,

Welcome! Thanks so much for sharing your experience in theTripAdvisor Community, we are appreciative of the review and four-star rating! We are happy to hear that you enjoyed our clean rooms and great staff and look forward to your next stay with us! Best wishes to you!


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Reviewed 24 July 2018

We got our property stolen in our room. The swimming pool was full of bugs and unclean. Breakfast has a small menu no eggs, no almond or different types of milks. Our door was jammed and would not shut all they way. The price was over budgeted and not worth the stay. Not coming back here again.

Date of stay: July 2018
  • Trip type: Travelled on business
    • Value
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Review collected in partnership with this hotel
Thank Departure232278
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cybercme, Public Relations Manager at Super 8 by Wyndham Susanville, responded to this reviewResponded 26 July 2018

Hi Traveler,

We would like to know more about your stay with us, but unfortunately leaving an anonymous review with no way to contact you or glean who you are or when your stay was makes that difficult. We've received no reports of stolen property from any room in our facility nor have we heard about a door that won't close. We can assure you that our pool is always cleaned every morning and passes inspection. We are committed to our customer satisfaction and we'd be very happy to hear more from you. If you could please respond with the name under which the reservation was booked, the dates you stayed, and the room number of which you speak, we can investigate this matter more thoroughly. Thank you in advance for your timely reply.

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Reviewed 21 July 2018

This motel is consistently clean. The staff is pleasant and personable. The beds are so comfortable that we don’t want to get up in the morning. We have been staying at this Super 8 almost every two weeks for several years and it feels like home to be welcomed back by friendly faces and accommodating staff. We will continue to stay here.

Date of stay: July 2018
  • Trip type: Travelled on business
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Review collected in partnership with this hotel
1  Thank francesg2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cybercme, Public Relations Manager at Super 8 by Wyndham Susanville, responded to this reviewResponded 22 July 2018

Hi Frances!

Thank you so much for this kind and thorough review! We so appreciate your business and feedback!

We love hearing how much you enjoy staying with us and how much you enjoy our beds, our staff, and our clean rooms!

We look forward to having you back again very soon, we thank you for being such a wonderful valued customer!

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Reviewed 11 July 2018

Room was comfy and relaxing.staff was very accomidating. Usually always stay in Susanville on my trips to Oregon in the summers. I will use this Super 8 again if availability in the future. On road trips Super 8 is always a great nights stay.

Date of stay: June 2018
  • Trip type: Travelled as a couple
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Review collected in partnership with this hotel
1  Thank 685trinar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cybercme, Public Relations Manager at Super 8 by Wyndham Susanville, responded to this reviewResponded 12 July 2018

Hi 685trinar,

Thanks for sharing your experience with us and the other members of the TripAdvisor Community! We're so happy to hear we provided you a comfortable and relaxing stay and that you found our staff to be accommodating! We look forward to seeing you again next time you are in the area!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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