I stayed at the Hotel July 2010, the weekend of the fair, for my 8th grade class reunion..Diamond View Class of 1984. I grew up in Susanville and hadn't been back since 1989 so this trip a lot to me.
I was the organizer of the event and began my planning a couple moths in advance with Cathy Morrison, the hotel Sales Manager. She was wonderful!! Helped me in deciding the menu...gave me suggestions and ideas and was all around a wonderful person. The hotel staff was amazing...and Kim Baxley...AWESOME...she was soo great that evening while we were having the reunion. Helpful, sweet and truly knows the meaning of customer service.
The room was a wonderful surprise. Sometimes rooms on the web site do not always look the same in person...not here!! Very clean!! Loved the space, decor and the beds....soooo comfy!! I was extremely tired from flying all day, driving to Susanville from Reno and then staying up pretty late....and I slept like a baby!! I have never slept on a hotel bed that comfortable.
I only ate breakfast at the hotel....but very good and very well priced. Went to the Willow Room the next night after getting back from the fair...beautiful room! They were having anothe reunion that night in the WR and there was a lot of fun to be had!!
I am not a smoker...so, that's the only (and it's a tiny one) negative for me. I see that was a concern for several of the othe people who wrote reviews on here. I know there are commercial air filtering systems made specifically for bars where cigarette smoke is an issue....if you could eliminate that one issue...there would no negatives!!
The staff was very friendly and all around a really great group of people. I would highly reccomnd this Hotel and faciility. In fact, I'm planning a trip two summers from now for my family and can't wait to come back to Diamond Mountain Casino and Hotel.
- Official Description (provided by the hotel):
- The 3 Diamond hotel includes 70 Lodge-style non-smoking Rooms, Coffee Bar, Non-smoking Gaming Area, Conference Room, Business Center, Small Amenities Shop, Indoor Pool and Spa and free breakfast in our restaurant for all paid guests. ... more less
- Reservation Options:
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- Also Known As:
- Diamond Mountain Hotel Susanville