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All reviews waffles cigarette butts quiet street room was clean remodeled rooms silicon valley worked great hot shower small outdoor pool office staff fast wifi cold cereal will stay there again off the highway free breakfast night's sleep palo alto
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Reviewed 22 September 2018

Pleasant, professional staff, helpful with a registration glitch, and their corporate followed through. Clean room, clean bed linens, hot shower, decent breakfast bar. All in all a good stay when I needed a room and had no energy to go looking anymore

Date of stay: August 2018
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Dale P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BobDPatel, Owner at Comfort Inn Sunnyvale - Silicon Valley, responded to this reviewResponded 4 weeks ago

Dear Dale,

Thank you for taking the time to give the hotel a rating. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I hope that you consider staying with us again so that we can have another chance to provide you a superior service.

FYI, the hotel was formerly a Quality Inn & Suites, but still part of Choice Hotels International

Sincerely,
Bob Patel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2018

The office staff is very nice but were unable to tell me exactly how to find the motel from the street I was on. I finally found it but not easily. Even the map on the phone didn't make sense.

My room was super clean and everything was great for a good night's sleep. Breakfast was suppose to end at 9 and I showed up at 8:45 and everything was already cleared away. That was my only complaint.

Room tip: choose any room off the street
Date of stay: September 2018
  • Trip type: Travelled solo
    • Value
    • Sleep Quality
    • Service
Thank Serenitygardens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BobDPatel, Owner at Comfort Inn Sunnyvale - Silicon Valley, responded to this reviewResponded 4 weeks ago

Dear Senenity,

Thanks for taking the time to give the hotel a 4 star review. We’re happy to hear you enjoyed your stay, and I'll pass on your complements to the staff. Hope to see you again soon!

Sincerely,
Bob Patel
Owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2018 via mobile

Room was spacious, clean and comfortable. Bathroom was a bit small but had a jetted tub. The bed was so comfortable that we overslept so didn’t have time for breakfast. The staff members were all very friendly and pleasant.

Date of stay: September 2018
Trip type: Travelled as a couple
Thank Priscilla B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BobDPatel, Owner at Comfort Inn Sunnyvale - Silicon Valley, responded to this reviewResponded 4 weeks ago

Dear Priscilla,

Thanks for taking the time to give the hotel a 5 star review. We’re happy to hear you enjoyed your stay, and I'll pass on your complements to the staff. Hope to see you again soon, and be sure to try out the hotel hot buffet w/ waffles, pancakes, eggs, bacon/link, assorted breads/pastries, and fresh fruit!

Sincerely,
Bob Patel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2018

This is an older hotel. We had a comfortable bed and a mini-fridge with a small freezer. The bathroom was cramped for space, and the shower cubicle was small. There was very little counter space at the sink. Breakfast was the usual Comfort Inn fare with processed hot items. Prices are ridiculously expensive in this area; we paid over $200 for this room.

Date of stay: August 2018
Trip type: Travelled as a couple
Thank Travel806028
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BobDPatel, Owner at Comfort Inn Sunnyvale - Silicon Valley, responded to this reviewResponded 12 September 2018

Dear guest,
Thank you for your valuable feedback. Agreed, the room you chose is a small room, but the hotel does offer much larger rooms (King & Double Queen rooms). We sincerely hope you will give us another opportunity to provide you with a hotel superior experience.

Sincerely,
Bob Patel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2018 via mobile

Trying to loosen up and learn to relax a bit better kick back and enjoy the stay with a bit of privacy from my comfortable room sleep and then feel freedom to do what i would like to do with out so many rules

Date of stay: September 2018
Trip type: Travelled with friends
Thank Platinum p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BobDPatel, Owner at Comfort Inn Sunnyvale - Silicon Valley, responded to this reviewResponded 11 September 2018

Dear Guest,
Thank you for taking the time to complete the online survey regarding your recent stay at our hotel. We are very happy to hear you enjoyed your "relaxing" stay. We hope to see you again soon!

Sincerely,
Bob Patel
Owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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