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All reviews waffles hot tub san francisco room was clean light sleeper free breakfast per night would stay here again morning flight front desk staff free shuttle freeway sfo airport courtyard cereal downtown
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Reviewed 3 November 2017

We stayed here on Oct 18 & 19 to see San Fransico and then went up Oregon coast up Highway 1. Came back her for another night before we left out of San Fransico. Both stays were great. Dole was so sweet to us and the staff could not have been more friendly and helpful. Rooms were large and clean! Would recommend highly!!! Great shuttle to airport back and forth many times to ride Bart. Runs every 30 minutes.

Room tip: Ask for courtyard as outside room was a little noisy from Caltrain so we asked to be moved inward and that worked great!
Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank cindypowell03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2017

My family and I have stayed at this hotel twice- both times the night before an early SFO flight.

The first time was great. Close proximity to SFO, Quick check-in, quiet room, clean sheets and surprisingly- king size beds. I have never seen king-size beds at a hotel or motel. We were impressed.

The second time was not good. We booked a room, "parking area view" room which was $10 less than the other room available, "courtyard view." I thought we would be dealing with car or highway noises. The room faces train tracks that BART and freight trains use which means honking and wheel screeching until about midnight. Pay the extra $ and get the courtyard view.

The big negative was the stained sheets and top cover. The flat sheet had dark red/brown stains on the visible part. The top white cover had pale pink stains like watermelon or something. It was disgusting. No we didn't ask to change rooms- just removed the sheet/covers.

The free breakfast was very good- hot and plentiful. Easy checkout.

Room tip: Choose courtyard view room or bring earplugs and goto bed after midnight
Date of stay: October 2017
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank Tucci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sfosuites, Front Office Manager at Comfort Inn & Suites San Francisco Airport North, responded to this reviewResponded 3 November 2017

Dear Guest, thank you for taking the time to complete the online survey regarding your recent stay at our hotel. On behalf of the entire team here, I apologize if our hotel did not live up to your expectations. I thank you for alerting our staff about your sheets and bedding , which gave us the opportunity to address and ensure your satisfaction. Yes, we do have rooms that face a train station across the street from our hotel. This station also has direct service to downtown San Francisco for less than four dollars. Our proximity to major highways and San Francisco airport are an advantage for travelers not familiar to the Bay Area. Again, I apologize for any inconveniences you endured during your stay. Please consider giving us another opportunity to experience a superior experience during a future visit. Thank you and we hope to see you again.
Kevin Houston, Front Desk Supervisor

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Reviewed 14 October 2017 via mobile

Good location to the airport, and there is a Shell gas station on the way from the motel to the car rental return at the airport. Breakfast was good, even the coffee! Outside noise a problem, it would be nice if there was an option to run just the fan continuously on the heating/air conditioning unit. Clean, spacious room, polite staff.

Date of stay: October 2017
Thank Sarah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sfosuites, Front Office Manager at Comfort Inn & Suites San Francisco Airport North, responded to this reviewResponded 17 October 2017

Dear Sarah, thank you for taking the time to complete the online survey regarding your recent stay at our hotel. I am glad you enjoyed the breakfast, many of our guest share similar thoughts concerning the meal. Yes, between the trains, the planes and the highway, noise can be a problem. I apologize for any inconvenience you endured during your recent stay. Please consider giving us another opportunity to offer a superior experience during a future visit. Thank you for your business and we hope to see you again soon.
Kevin Houston, Front Desk Supervisor

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Reviewed 3 October 2017 via mobile

Three girlfriends and I stayed at the Comfort Inn & Suites in northern San Francisco for one night. We were greeted at the front desk by a big smile and welcome. Our room had 2 king beds that were very comfortable. The room was clean and spacious. The desk clerk gave us some different menus from restaurants that would deliver to our room. They had a nice hot breakfast in the hotel lobby the next morning. My only suggestion is be sure to ask for a room away from the train tracks!!

Date of stay: September 2017
Trip type: Travelled with friends
Thank Rita O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sfosuites, Front Office Manager at Comfort Inn & Suites San Francisco Airport North, responded to this reviewResponded 3 October 2017

Dear Rita, thank you for taking the time to complete the online survey regarding your recent stay at our hotel. On behalf of the entire team here, I thank you for the excellent ratings and comments you have given us. Yes, some of our rooms do face the train tracks that can be a little noisy during the evening rush hour. For this, I apologize. It was a pleasure having you with us and I hope to see you again soon.
Kevin Houston, Front Desk Supervisor

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Reviewed 2 October 2017

We stayed the night before our flight (which was not until 1125 pm the next day. We were concerned about how noisy our room would be. We had an outside room not overlooking the court yard (as this was more expensive). We did not really here too much. The bed was comfortable and room spacious.
A big thankyou to Kevin, he went out of his way to answer all our questions, showed us how to get to the restaurants,which are only a short walk across the overbridge. We also had to drop our car back into the city and caught the BART back to the airport and caught the shuttle back to the Hotel. The shuttle system was really efficient and timely

Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank ChristineL5102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sfosuites, Front Office Manager at Comfort Inn & Suites San Francisco Airport North, responded to this reviewResponded 4 October 2017

Dear Christine, thank you for taking the time to complete the online survey regarding your recent stay at our hotel. On behalf of the entire team, we also thank you for the nice ratings and comments you have given us. It was a pleasure having you here and we hope to see you again soon.
Kevin Houston, Front Desk Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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