We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Management blaming the customer”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Travelodge San Francisco Airport North
Reviewed 2 weeks ago

Terrible service!!! I called the front desk using my cell phone because the phone in our room didn't work. After the initial call and the follow-up inquiry we did not receive our towels, we had to go to the front lobby to request them in person. The receptionist with questionable etiquette insisted it was our fault for giving him the wrong number (again, after two calls explicitly stating our correct room number), he never called back to confirm the room after the towels were allegedly delivered to the wrong place. He also blamed us on not checking to see if the phone was working when we first checked in. It's fine when people make mistakes and I normally would not fault the person responsible for them, but it was NOT okay for him to blame the customer for their own lack of oversight. I highly advise you to avoid this place at all costs. The price you pay for the service you get is downright awful. In addition, the toilet flushes randomly in the middle of the night and the AC didn't work. Lack of parking also helps to sour the deal even further.

Room Tip: Avoid this place.
See more room tips
  • Stayed: December 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank yhaozzhong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (2,136)
Traveller rating
Traveller type
Time of year
Language
  • More languages

12 - 16 of 2,136 reviews

Reviewed 2 weeks ago

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank nowherman
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 2 weeks ago

I will never stay at this Travelodge again..Heater initially worked however, within 2 hours of awaking found it freezing in our room..after trying for more than 20 minutes i tryed calling out from our room however our Phone didn't work ..the office was far from our room to walk . The last building we were in 7 we would have had to gotten dressed in the middle of the night jumped in vehicle and drove to the office..After bringing this to attention of staff upon checking out early they had little comment.no consideration at all....Most Travel lodges have been clean, and have wonderful Breakfasts with comfortable beds...NOT this Travel lodge ..Would never stay here again at any reduced price..


  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank wandat122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

  • Stayed: December 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank AlohaHanauma
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 3 weeks ago

outdated no wifi / had wifi one day maybe an hour of my three day stay. no desk chair had to request one /cocaroaches/ changed rooms a bit better but outdated to many extension cords/ tv worked only one day, to many extension cords, disappointed for a Wyndamn affiliate. look at your reviews I wouldn't give you a single star. Need to credit at least one night stay. get this place up to par

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank Raymond P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near South San Francisco
0.5 km away
Hotel V
Hotel V
#10 of 28 in South San Francisco
592 reviews
1.2 km away
Comfort Inn & Suites San Francisco  Airport North
Comfort Inn & Suites San Francis...
#15 of 28 in South San Francisco
575 reviews
0.3 km away
Holiday Inn San Francisco - Intl Airport
Holiday Inn San Francisco - Intl...
#13 of 28 in South San Francisco
714 reviews
Show Prices
Show Prices
Show Prices
0.1 km away
Best Western Plus Grosvenor Airport Hotel
Best Western Plus Grosvenor Airp...
#3 of 28 in South San Francisco
2,105 reviews
2.3 km away
Gateway Inn and Suites Hotel
0.3 km away
Quality Inn & Suites -- South San Francisco
Quality Inn & Suites -- South Sa...
#8 of 28 in South San Francisco
338 reviews
Show Prices
Show Prices
Show Prices

Been to Travelodge San Francisco Airport North? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Travelodge San Francisco Airport North

Address: 326 S Airport Blvd, South San Francisco, CA 94080-6704
Phone Number:
Region: United States > California > South San Francisco
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #27 of 28 Hotels in South San Francisco
Price Range: ₹ 4,563 - ₹ 20,532 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Travelodge San Francisco Airport North 2*
Number of rooms: 199
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Ctrip TA, Booking.com, HotelQuickly and TripOnline SA so you can book your Travelodge San Francisco Airport North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Travelodge San Francisco Airport North Hotel South San Francisco
Travelodge South San Francisco
South San Francisco Travelodge
South San Francisco Travel Lodge
Travel Lodge South San Francisco

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing