Terrible service!!! I called the front desk using my cell phone because the phone in our room didn't work. After the initial call and the follow-up inquiry we did not receive our towels, we had to go to the front lobby to request them in person. The receptionist with questionable etiquette insisted it was our fault for giving him the wrong number (again, after two calls explicitly stating our correct room number), he never called back to confirm the room after the towels were allegedly delivered to the wrong place. He also blamed us on not checking to see if the phone was working when we first checked in. It's fine when people make mistakes and I normally would not fault the person responsible for them, but it was NOT okay for him to blame the customer for their own lack of oversight. I highly advise you to avoid this place at all costs. The price you pay for the service you get is downright awful. In addition, the toilet flushes randomly in the middle of the night and the AC didn't work. Lack of parking also helps to sour the deal even further.
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- Also Known As:
- Travelodge San Francisco Airport North Hotel South San Francisco
- Travelodge South San Francisco
- South San Francisco Travelodge
- South San Francisco Travel Lodge
- Travel Lodge South San Francisco