Hotel smelled of fresh marijuana, not smoked but growing somewhere or maybe being handled in one of the rooms.More
- Free Wifi
- Breakfast included
Hotel smelled of fresh marijuana, not smoked but growing somewhere or maybe being handled in one of the rooms.MoreShow less
Dear Kevin, This is most unusual feedback to receive from a guest. We can assure you that this is not the case at our property. We will endeavour to perhaps use a different air freshener, as this is certainly not the aroma that we want our guests to experience, when staying here. Thank you for your feedback. Best wishes, Hotel Management.
Gave a better appearance in the online photos even considering renovations being done on structure . Not up to par for a days inn. Had to ask for a new room that didn't smell like pot despite no smoking signs. Sketchy area. The price was low compared to nearby airport hotels but still not worth it. Wished I had of asked for money back and went elsewhere.
It does not sound as if our property was well-matched for your needs and expectations at all, and we are sorry that we were unable to give you a better stay. Thank you for choosing to stay with us, we appreciate your business. Best wishes, Hotel Management
Frankly, it is close to SFO so you pay a lot for a pretty stripped down room. The bed was alright I guess - the wifi worked and I got in late so I wasn't interested in the amenities. I had a rental car and headed out early in the morning to drive to Carmel by the Sea. I headed to Australia that night so I was only there to check my email and sleep.
Hi Terry, We are happy to have hosted you for your brief stay in this area, and we are so pleased to have provided you with a suitable place to stay. It sounds as if our hotel was very suitable for your needs and plans, and we hope that you will consider staying with us again if you find yourself requiring a room in this area. Best wishes, Hotel Management
This property needs a lot of work to come up to standards. Construction was in process & that should have been noted on the website &, therefore, offered at a discount rate. Next time that I'm at SFO, I'll $100 more & stay at a nicer place.
Hi Gary, We are very sorry to hear that the construction work that is taking place at our property. As you can imagine we are very anxious for this work to be completed, so that we and our guests can enjoy our beautiful new facility. We hope that you will consider staying with us again at that time - we are quite sure that you will have a wonderful stay. Best wishes, Hotel Management