I read the reviews on The Royal Inn before making a reservation. I am now certain that the glowing reviews had to have been written by a bribed Property Scout from Booking.com, because I found nothing like what had been described by the reviewers.
First issue was with a very prominent sign posted next to the check-in window. No cigarette or marijuana smoking in the rooms or on the property. You are subject to a $250.00 charge on your credit card if you smoke in the room. Immediately upon entering the room it was evident someone had been smoking in there. Mind you, my husband smokes and I tolerate the smell but I didn’t want to get charged $250 for a smell that was already present so went down and reported it. The guy came right up, sniffed around and went and got a can of Febreeze! Sprayed the carpet, bed, towels….ok, good (at least no more liability on me).
This place was filthy, run-down, and noisy because of the 24-hour gas station and racing cars on Hickey Blvd. Our dirty wash cloths were taken but were not replaced. We had to continually fill the toilet tank with water (thank goodness I kept one of the Carl’s Jr. cups) so that it would flush and quit running. No soap, no plastic cup replacements, no ice bucket….oh wait, there was a leather covered ice bucket on the counter but when you turn it over, the insides had been pulled out so it was totally unusable.
Saw bugs on 3 different occasions but didn’t look close enough to determine what they were….just squashed them.
After an evening of walking barefoot on the carpet, the soles of my feet looked like I had walked a mile on a Walmart parking lot!
Stayed at the American Inn on El Camino Real a couple of years ago. It had a better price, but above all, it was clean and quiet. Consider yourself warned about Royal Inn.
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